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Introduce Yourself! 👋 Share a bit about yourself and meet other Community members.

Hey, all! 👋Welcome to the Yotpo Community! We are excited to have you here and be part of your journey into discovering more about eCommerce and the Yotpo platform. Think of this space as your new hub for support, networking, and getting all the information you need, all in one place. 😎Take your first steps by exploring the different product categories and sharing a bit about yourself with the community. You can go freestyle or use some of these icebreakers:Where are you from & what your eCommerce business is about? What do you geek out over in eCommerce? What’s one unique thing about your brand?💡 You can also take part in our poll:

6 hours ago

rachelbNew Participant

Ask your question

Yotpo X Klaviyo: Viewing redemptions in Klaviyo

Hi! I am wanting to exclude loyalty members who have made a redemption in the last 30 days from a flow. I’m trying to filter these members in a Klaviyo flow but I can’t seem to find a metric which will ID these loyalty members. I created a segment in Yotpo to see who these people are, but it doesn’t look like you can sync segments to Klaviyo from Yotpo either? Thanks so much!

14 hours ago

keithhardistyNew Participant

Sync product reviews to the Shop appNew

Develop a sync (syndication) between the Shop App reviews for Shopify merchants. A leading competitor recently launched this and it would be great if Yotpo followed suit.

1 day ago

BharatNew Participant

The Yotpo Platform

Yotpo Aggregation API endpoint not found

Hello guys,I am encountering an issue with the Yotpo aggregation API. Below are the details.API: https://api.yotpo.com/messaging/v3/stores/store_id/analytics/query/aggregationsResponse: { "message": "Not Found", "url": "/stores/...", "code": 404}i already integrated this API with my code, and it was working fine for a long time.However, today I suddenly started getting this error. its like endpoint is not found. I can't find any details about this in the documents as well.Please share any relevant insights regarding thisThank you,

1 day ago

toxsltechnologiesNew Participant

Ask your question

How to Develop a Mobile App?

Conceptualize Your Idea: Define the app’s purpose, target audience, and key features. Research and Plan: Conduct market research and create a detailed plan outlining functionalities, design, technical requirements, budget, and timeline. Create Wireframes: Sketch rough layouts and flow of the app to visualize structure and user interface. Design the UI: Design an intuitive, aesthetically pleasing, and consistent user interface. Choose the Development Approach: Decide between native, hybrid, or mobile app based on your needs. Set Up Development Environment: Install necessary tools and SDKs based on the platform (Xcode for iOS, Android Studio for Android, etc.). Develop the App: Code the backend, frontend, and integrate them. Test continuously for bugs and usability issues. Test Thoroughly: Conduct functional, usability, performance, and security tests. Beta Testing: Release a beta version to a small user group for feedback. Launch the App: Submit the app to app stores,

3 days ago

jleeNew Participant

Reviews & VUGC

How do you use UGC in marketing?

So right now, I’m just using review content in social ads, but I want to do more. How are other people using them?

9 days ago

jedwardsNew Participant

SMS & Email

Automatic Resend Unopens

Is there a way to automatically resend unopened emails?I’ve tried creating a segment of people who have not opened emails in 1 day, 3 days, 7 days, so I can duplicate my email campaigns and resend it to only those who didn’t open the original email and it didn’t work.I want to increase my open rates, but being able to automatically set each campaign to resend to those who didn’t open the original email in 3 days, would be a game changer! Not many other providers have this functionality, but it’s definitely one I’d like to have. Any thoughts or suggestions?

11 days ago

SpryTribe_JVNew Participant

SMS & Email

Side by Side Images Stacking In Mobile Emails

Hello. I am very new to the YOTPO email editor as I am a Klaviyo convert.I am trying to keep these images side by side in the mobile email, but it stacks them. Is there a specific setting I am missing to keep them side by side?The mobile version of the email is an absolute mess.

12 days ago

Yotpo TeamCommunity Manager

The Yotpo Platform

Loyalty Feature List

Loyalty Feature ListCreate custom-tailored loyalty and referral programs Campaigns: PurchasesPoints for Purchases Incentivize your customers with loyalty points for every dollar they spend for purchases of specific products that you want to promote Refer a Friend The Refer Friends Module Editor allows you to quickly build a customized and intuitive user experience for your referring customers without the need for any development. Points for Photo and Video Reviews Reward shoppers for submitting a product review with a photo or video. Motivate them to talk about their experience with your products and reward them for sharing their thoughts Goal Spend Increase AOV by rewarding points to your shoppers only when reaching a spending target of your choosing Punch Card Increase the number of orders per shopper by rewarding points only once they reach a predetermined number of purchases Points for Subscription Purchases Award points for joining your Subscription program Campaigns:

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13 days ago

diegocantupNew Participant

Reviews & VUGC

Magento to Shopify Migration - Yotpo reviews not showing

Hello, We recently migrated our store from Magento to Shopify and prior product reviews are not showing, even after connecting to Yotpo. Does anyone know how to show the prior reviews from Magento on Shopify? Thanks for the help! Diego C.

14 days ago

BharatNew Participant

The Yotpo Platform

Yotpo Aggregation API endpoint not found

1 day ago

toxsltechnologiesNew Participant

Ask your question

How to Develop a Mobile App?

3 days ago

jedwardsNew Participant

SMS & Email

Automatic Resend Unopens

11 days ago

SpryTribe_JVNew Participant

SMS & Email

Side by Side Images Stacking In Mobile Emails

12 days ago

diegocantupNew Participant

Reviews & VUGC

Magento to Shopify Migration - Yotpo reviews not showing

14 days ago

PMJNew Participant

Reviews & VUGC

Re-sent review request and replacement review is strange?

Hey there! I’m just trying to figure out if this is normal and if the feature is working as it should. We were testing the re-send review request option, so we had a customer (friend) leave a review (they had made a purchase and the request was in their email) and they left a great review, and when we re-sent the request they were just going to change the star rating from 4 to 5. Well they got the re-sent request, but when the review updated all of their original review was replaced and now the header just says “revised review” and the body says “now with five stars”. The person told us there wasn’t a space to write a review just to change the star rating? It seems to kind of invalidate the whole process of asking a customer to revise a review if they can’t actually write anything :(We traded a really thoughtful four star review for a five star one that looks like it's written by an AI bot :(Is there some potential that this person accidentally looked over the space to customize the re

14 days ago

JecciNew Participant

Ask your question

Checkout extension widgets translation

My website has other language. And I was created a case to translate the checkout extension widgets to local language. I was asked the shopify support and their answer is they can’t change the additional feature. Then my CSM contact me and told me they can’t do that! and suggest me to delete the widgets on my checkout extension!!!! I believe the Yotpo developer team could do this, why they don’t want to do the localization. Sad!!!!!!!!!!

19 days ago

kargNew Participant

Reviews & VUGC

Star ratings fail to display after search

I have a product listing by category page that has a filter function at the side.The store is hosted on BigCommerce.At each product card, there is a Yotpo Star Rating for each respective product. The problem is that after filter been applied (for example show Female only clothing), the Star Rating has disappeared from the card. How do I get Star Rating to display again?

21 days ago

brice78New Participant

Getting Started with Yotpo

Strategies for Managing Online Communities with Niche User Needs?

Hi everyone, I’m managing an online community where users often face very specific technical challenges. Recently, I noticed a growing demand for tools and guides to help users bypass certain processes or restrictions in popular software. For example, there’s a guide here that addresses a common issue, and it's gotten some traction.I’m curious how others in this community handle such niche needs. Do you find it effective to provide resources directly, or do you guide users to third-party solutions? What’s your strategy for ensuring users find what they need without overloading them with options?"

1 month ago

tita.letitia11New Participant

Reviews & VUGC

Request a review Klaviyo Flow

Hello, I would like to receive some information's. I have a client that uses Yotpo on their website for reviews. I read the articles where I can feature reviews in my klaviyo campaigns and flows etc etc. But I would like to build a request a review flow for Okendo or Trustpilot has, this is something Yotpo can provide too? Thanks

1 month ago

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Join conversations, learn and grow with people who get eCommerce like you

Got an idea? 💡

Check these out or submit yours to our product team today!

Start here

Getting Started with Yotpo

Introduce Yourself

Community Guidelines

Product Resources

Reviews & VUGC

Loyalty & Referrals

SMS & Email

Subscriptions

The Yotpo Platform

eCommerce Marketing chat

Retention strategies

Industry chat

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Upcoming eCommerce events

🤓 Thought leaders

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Welcome to the

Explore the community

Join conversations, learn and grow with people who get eCommerce like you

Got an idea? 💡

Check these out or submit yours to our product team today!

📌 RSVP now

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