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urgent yotpo widget broken after dashboard error 500 fix

Hello,Case #00788718 - Can you please talk to support to escalate ticket and give us an urgent solution? We requested to fix our dashboard since it displayed an error 500. Support replied they did it and since then they broke the design of the widget in our site.

37114

1 day ago

Savina from YotpoEmployee

Introduce Yourself

Introduce Yourself! 👋 Share a bit about yourself and meet other Community members.

Hey, all! 👋Welcome to the Yotpo Community! We are excited to have you here and be part of your journey into discovering more about eCommerce and the Yotpo platform. Think of this space as your new hub for support, networking, and getting all the information you need, all in one place. 😎Take your first steps by exploring the different product categories and sharing a bit about yourself with the community. You can go freestyle or use some of these icebreakers:Where are you from & what your eCommerce business is about? What do you geek out over in eCommerce? What’s one unique thing about your brand?💡 You can also take part in our poll:

12310

1 day ago

jedwardsNew Participant

SMS & Email

Automatic Resend Unopens

Is there a way to automatically resend unopened emails?I’ve tried creating a segment of people who have not opened emails in 1 day, 3 days, 7 days, so I can duplicate my email campaigns and resend it to only those who didn’t open the original email and it didn’t work.I want to increase my open rates, but being able to automatically set each campaign to resend to those who didn’t open the original email in 3 days, would be a game changer! Not many other providers have this functionality, but it’s definitely one I’d like to have. Any thoughts or suggestions?

1668

1 day ago

brice78New Participant

Getting Started with Yotpo

Strategies for Managing Online Communities with Niche User Needs?

Hi everyone, I’m managing an online community where users often face very specific technical challenges. Recently, I noticed a growing demand for tools and guides to help users bypass certain processes or restrictions in popular software. For example, there’s a guide here that addresses a common issue, and it's gotten some traction.I’m curious how others in this community handle such niche needs. Do you find it effective to provide resources directly, or do you guide users to third-party solutions? What’s your strategy for ensuring users find what they need without overloading them with options?"

474

4 days ago

Michael RobertKnown Participant

The Yotpo Platform

How Car Games Are Influencing the Automotive Industry

Car games have evolved from simple racing titles to realistic simulations that significantly impact the automotive industry. Manufacturers now use virtual simulations for vehicle design and testing, allowing consumers to experience new models before they hit the market. On a related note Mod Car Parking, which not only enhances players' parking skills but also introduces them to various vehicle types, including electric cars. As players navigate realistic parking scenarios, they become more familiar with the features of different vehicles, influencing their preferences in real life.What are some examples of car games that have successfully showcased new automotive technology?

7 days ago

Ruthie BerberEmployee

Getting Started with Yotpo

Which discussion topics would you like to see in the Yotpo Community?

Let us know what you’d like to hear more about!

664

7 days ago

jasminmirpuriNew Participant

GDPR proof referral historyNew

Hey there, Our customers have flagged recently that it’s not GDPR proof to be showing their friends email addresses within the customer’s referral history. Would it be an option to develop a feature where this is limited to: Ideally, first name OR ******mirpuri@gmail.com OR Friend 1, Friend 2, etc. Let me know if this can be implemented and how long it would take. Best, Jasmin

101

8 days ago

NikkiNew Participant

Ask your question

Cookie consent on Magento 2

Hi, I’m trying to make our website compliant with cookie consent laws, and I noticed that the Yotpo extensions sets a cookie (yotpo_pixel) which I can’t catch by my third-party software, so people who have opted out of cookies still get this cookie.Does anyone have a solution to this?

55324

10 days ago

rachelbNew Participant

Ask your question

Yotpo X Klaviyo: Viewing redemptions in Klaviyo

Hi! I am wanting to exclude loyalty members who have made a redemption in the last 30 days from a flow. I’m trying to filter these members in a Klaviyo flow but I can’t seem to find a metric which will ID these loyalty members. I created a segment in Yotpo to see who these people are, but it doesn’t look like you can sync segments to Klaviyo from Yotpo either? Thanks so much!

1555

12 days ago

keithhardistyNew Participant

Sync product reviews to the Shop appNew

Develop a sync (syndication) between the Shop App reviews for Shopify merchants. A leading competitor recently launched this and it would be great if Yotpo followed suit.

423

13 days ago

jedwardsNew Participant

SMS & Email

Automatic Resend Unopens

1668

1 day ago

brice78New Participant

Getting Started with Yotpo

Strategies for Managing Online Communities with Niche User Needs?

474

4 days ago

NikkiNew Participant

Ask your question

Cookie consent on Magento 2

55324

10 days ago

BharatNew Participant

The Yotpo Platform

Yotpo Aggregation API endpoint not found

Hello guys,I am encountering an issue with the Yotpo aggregation API. Below are the details.API: https://api.yotpo.com/messaging/v3/stores/store_id/analytics/query/aggregationsResponse: { "message": "Not Found", "url": "/stores/...", "code": 404}i already integrated this API with my code, and it was working fine for a long time.However, today I suddenly started getting this error. its like endpoint is not found. I can't find any details about this in the documents as well.Please share any relevant insights regarding thisThank you,

220

13 days ago

toxsltechnologiesNew Participant

Ask your question

How to Develop a Mobile App?

Conceptualize Your Idea: Define the app’s purpose, target audience, and key features. Research and Plan: Conduct market research and create a detailed plan outlining functionalities, design, technical requirements, budget, and timeline. Create Wireframes: Sketch rough layouts and flow of the app to visualize structure and user interface. Design the UI: Design an intuitive, aesthetically pleasing, and consistent user interface. Choose the Development Approach: Decide between native, hybrid, or mobile app based on your needs. Set Up Development Environment: Install necessary tools and SDKs based on the platform (Xcode for iOS, Android Studio for Android, etc.). Develop the App: Code the backend, frontend, and integrate them. Test continuously for bugs and usability issues. Test Thoroughly: Conduct functional, usability, performance, and security tests. Beta Testing: Release a beta version to a small user group for feedback. Launch the App: Submit the app to app stores,

262

15 days ago

SpryTribe_JVNew Participant

SMS & Email

Side by Side Images Stacking In Mobile Emails

Hello. I am very new to the YOTPO email editor as I am a Klaviyo convert.I am trying to keep these images side by side in the mobile email, but it stacks them. Is there a specific setting I am missing to keep them side by side?The mobile version of the email is an absolute mess.

333

24 days ago

diegocantupNew Participant

Reviews & VUGC

Magento to Shopify Migration - Yotpo reviews not showing

Hello, We recently migrated our store from Magento to Shopify and prior product reviews are not showing, even after connecting to Yotpo. Does anyone know how to show the prior reviews from Magento on Shopify? Thanks for the help! Diego C.

26 days ago

PMJNew Participant

Reviews & VUGC

Re-sent review request and replacement review is strange?

Hey there! I’m just trying to figure out if this is normal and if the feature is working as it should. We were testing the re-send review request option, so we had a customer (friend) leave a review (they had made a purchase and the request was in their email) and they left a great review, and when we re-sent the request they were just going to change the star rating from 4 to 5. Well they got the re-sent request, but when the review updated all of their original review was replaced and now the header just says “revised review” and the body says “now with five stars”. The person told us there wasn’t a space to write a review just to change the star rating? It seems to kind of invalidate the whole process of asking a customer to revise a review if they can’t actually write anything :(We traded a really thoughtful four star review for a five star one that looks like it's written by an AI bot :(Is there some potential that this person accidentally looked over the space to customize the re

26511

26 days ago

JecciNew Participant

Ask your question

Checkout extension widgets translation

My website has other language. And I was created a case to translate the checkout extension widgets to local language. I was asked the shopify support and their answer is they can’t change the additional feature. Then my CSM contact me and told me they can’t do that! and suggest me to delete the widgets on my checkout extension!!!! I believe the Yotpo developer team could do this, why they don’t want to do the localization. Sad!!!!!!!!!!

292

1 month ago

kargNew Participant

Reviews & VUGC

Star ratings fail to display after search

I have a product listing by category page that has a filter function at the side.The store is hosted on BigCommerce.At each product card, there is a Yotpo Star Rating for each respective product. The problem is that after filter been applied (for example show Female only clothing), the Star Rating has disappeared from the card. How do I get Star Rating to display again?

593

1 month ago

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