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Yotpo TeamCommunity Manager

Loyalty Feature ListCreate custom-tailored loyalty and referral programs Campaigns: PurchasesPoints for Purchases Incentivize your customers with loyalty points for every dollar they spend for purchases of specific products that you want to promote Refer a Friend The Refer Friends Module Editor allows you to quickly build a customized and intuitive user experience for your referring customers without the need for any development. Points for Photo and Video Reviews Reward shoppers for submitting a product review with a photo or video. Motivate them to talk about their experience with your products and reward them for sharing their thoughts Goal Spend Increase AOV by rewarding points to your shoppers only when reaching a spending target of your choosing Punch Card Increase the number of orders per shopper by rewarding points only once they reach a predetermined number of purchases Points for Subscription Purchases Award points for joining your Subscription program Campaigns:

80210

1 day ago

CityChickNew Participant

One time item purchase available for subscriptionsDiscussion ongoing

Hi there,I’m currently using Recharge and one of the features that I love is the one time item purchase. Customers can login to their account and add a one time item to an upcoming subscription order. For example, in a coffee subscription service, a customer would be able to go in and add a coffee mug to an upcoming order. Its a great way to increase sales and increase average order value. Would love to see this idea!Thanks,Heath

887

2 days ago

jleeNew Participant

Reviews & VUGC

How do you use UGC in marketing?

So right now, I’m just using review content in social ads, but I want to do more. How are other people using them?

1476

4 days ago

SpryTribe_JVNew Participant

SMS & Email

Side by Side Images Stacking In Mobile Emails

Hello. I am very new to the YOTPO email editor as I am a Klaviyo convert.I am trying to keep these images side by side in the mobile email, but it stacks them. Is there a specific setting I am missing to keep them side by side?The mobile version of the email is an absolute mess.

444

6 days ago

rosecjewelsNew Participant

Shop Best Gemstone Jewelry OnlineNew

Rosec Jewels is an independent company is devoted towards manufacturing and selling top notch jewelry pieces studded with top-quality diamonds and gemstones, round the globe. Our team constituting experienced designers and artisans, overlook the journey which begins as a design on paper followed by execution on software and carefully crafting it to reality. All these processes to ensure that our customers are overwhelmed with happiness when they open the box from Rosec Jewels.

7 days ago

franciscoInspiring

Reviews & VUGC

urgent yotpo widget broken after dashboard error 500 fix

Hello,Case #00788718 - Can you please talk to support to escalate ticket and give us an urgent solution? We requested to fix our dashboard since it displayed an error 500. Support replied they did it and since then they broke the design of the widget in our site.

37114

9 days ago

Savina from YotpoEmployee

Introduce Yourself

Introduce Yourself! 👋 Share a bit about yourself and meet other Community members.

Hey, all! 👋Welcome to the Yotpo Community! We are excited to have you here and be part of your journey into discovering more about eCommerce and the Yotpo platform. Think of this space as your new hub for support, networking, and getting all the information you need, all in one place. 😎Take your first steps by exploring the different product categories and sharing a bit about yourself with the community. You can go freestyle or use some of these icebreakers:Where are you from & what your eCommerce business is about? What do you geek out over in eCommerce? What’s one unique thing about your brand?💡 You can also take part in our poll:

12710

9 days ago

jedwardsNew Participant

SMS & Email

Automatic Resend Unopens

Is there a way to automatically resend unopened emails?I’ve tried creating a segment of people who have not opened emails in 1 day, 3 days, 7 days, so I can duplicate my email campaigns and resend it to only those who didn’t open the original email and it didn’t work.I want to increase my open rates, but being able to automatically set each campaign to resend to those who didn’t open the original email in 3 days, would be a game changer! Not many other providers have this functionality, but it’s definitely one I’d like to have. Any thoughts or suggestions?

1688

9 days ago

brice78New Participant

Getting Started with Yotpo

Strategies for Managing Online Communities with Niche User Needs?

Hi everyone, I’m managing an online community where users often face very specific technical challenges. Recently, I noticed a growing demand for tools and guides to help users bypass certain processes or restrictions in popular software. For example, there’s a guide here that addresses a common issue, and it's gotten some traction.I’m curious how others in this community handle such niche needs. Do you find it effective to provide resources directly, or do you guide users to third-party solutions? What’s your strategy for ensuring users find what they need without overloading them with options?"

484

12 days ago

Michael RobertKnown Participant

The Yotpo Platform

How Car Games Are Influencing the Automotive Industry

Car games have evolved from simple racing titles to realistic simulations that significantly impact the automotive industry. Manufacturers now use virtual simulations for vehicle design and testing, allowing consumers to experience new models before they hit the market. On a related note Mod Car Parking, which not only enhances players' parking skills but also introduces them to various vehicle types, including electric cars. As players navigate realistic parking scenarios, they become more familiar with the features of different vehicles, influencing their preferences in real life.What are some examples of car games that have successfully showcased new automotive technology?

15 days ago

SpryTribe_JVNew Participant

SMS & Email

Side by Side Images Stacking In Mobile Emails

444

6 days ago

jedwardsNew Participant

SMS & Email

Automatic Resend Unopens

1688

9 days ago

brice78New Participant

Getting Started with Yotpo

Strategies for Managing Online Communities with Niche User Needs?

484

12 days ago

NikkiNew Participant

Ask your question

Cookie consent on Magento 2

Hi, I’m trying to make our website compliant with cookie consent laws, and I noticed that the Yotpo extensions sets a cookie (yotpo_pixel) which I can’t catch by my third-party software, so people who have opted out of cookies still get this cookie.Does anyone have a solution to this?

55724

18 days ago

BharatNew Participant

The Yotpo Platform

Yotpo Aggregation API endpoint not found

Hello guys,I am encountering an issue with the Yotpo aggregation API. Below are the details.API: https://api.yotpo.com/messaging/v3/stores/store_id/analytics/query/aggregationsResponse: { "message": "Not Found", "url": "/stores/...", "code": 404}i already integrated this API with my code, and it was working fine for a long time.However, today I suddenly started getting this error. its like endpoint is not found. I can't find any details about this in the documents as well.Please share any relevant insights regarding thisThank you,

230

21 days ago

toxsltechnologiesNew Participant

Ask your question

How to Develop a Mobile App?

Conceptualize Your Idea: Define the app’s purpose, target audience, and key features. Research and Plan: Conduct market research and create a detailed plan outlining functionalities, design, technical requirements, budget, and timeline. Create Wireframes: Sketch rough layouts and flow of the app to visualize structure and user interface. Design the UI: Design an intuitive, aesthetically pleasing, and consistent user interface. Choose the Development Approach: Decide between native, hybrid, or mobile app based on your needs. Set Up Development Environment: Install necessary tools and SDKs based on the platform (Xcode for iOS, Android Studio for Android, etc.). Develop the App: Code the backend, frontend, and integrate them. Test continuously for bugs and usability issues. Test Thoroughly: Conduct functional, usability, performance, and security tests. Beta Testing: Release a beta version to a small user group for feedback. Launch the App: Submit the app to app stores,

262

23 days ago

diegocantupNew Participant

Reviews & VUGC

Magento to Shopify Migration - Yotpo reviews not showing

Hello, We recently migrated our store from Magento to Shopify and prior product reviews are not showing, even after connecting to Yotpo. Does anyone know how to show the prior reviews from Magento on Shopify? Thanks for the help! Diego C.

1 month ago

PMJNew Participant

Reviews & VUGC

Re-sent review request and replacement review is strange?

Hey there! I’m just trying to figure out if this is normal and if the feature is working as it should. We were testing the re-send review request option, so we had a customer (friend) leave a review (they had made a purchase and the request was in their email) and they left a great review, and when we re-sent the request they were just going to change the star rating from 4 to 5. Well they got the re-sent request, but when the review updated all of their original review was replaced and now the header just says “revised review” and the body says “now with five stars”. The person told us there wasn’t a space to write a review just to change the star rating? It seems to kind of invalidate the whole process of asking a customer to revise a review if they can’t actually write anything :(We traded a really thoughtful four star review for a five star one that looks like it's written by an AI bot :(Is there some potential that this person accidentally looked over the space to customize the re

26811

1 month ago

JecciNew Participant

Ask your question

Checkout extension widgets translation

My website has other language. And I was created a case to translate the checkout extension widgets to local language. I was asked the shopify support and their answer is they can’t change the additional feature. Then my CSM contact me and told me they can’t do that! and suggest me to delete the widgets on my checkout extension!!!! I believe the Yotpo developer team could do this, why they don’t want to do the localization. Sad!!!!!!!!!!

302

1 month ago

kargNew Participant

Reviews & VUGC

Star ratings fail to display after search

I have a product listing by category page that has a filter function at the side.The store is hosted on BigCommerce.At each product card, there is a Yotpo Star Rating for each respective product. The problem is that after filter been applied (for example show Female only clothing), the Star Rating has disappeared from the card. How do I get Star Rating to display again?

603

1 month ago

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Join conversations, learn and grow with people who get eCommerce like you

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Check these out or submit yours to our product team today!

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Getting Started with Yotpo

Introduce Yourself

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Product Resources

Reviews & VUGC

Loyalty & Referrals

SMS & Email

Subscriptions

The Yotpo Platform

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