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sharibNew Participant

I have to sort the reviews present on the product description page. Is it possible achieve using a free account?

I am trying to select the box but getting error? I am using the free plan of yotpo

Tim.HNew Participant

Free Product Redemption/System (Rewards) - Product LimitationNew

Extremely disappointed that our free product redemption from our rewards page will only work with one single variant ID (variant ID can only be assigned to single free product coupon). There is a product limitation.If one item has multiple variants (e.g., 1 shoe or 1 shirt with 19 variants), you need to create a separate free product coupon for each variant (19 free product coupon). Each variant is equivalent to one free product coupon. This looks horrible from a UX/UI experience on the landing page It takes too much time for a customer to find the size they are looking to redeem for points We need a single item with a dropdown option (of the different variants tied to the parent) for a seamlessly experience.

22 hours ago

franciscoInspiring

Reviews & VUGC

urgent yotpo widget broken after dashboard error 500 fix

Hello,Case #00788718 - Can you please talk to support to escalate ticket and give us an urgent solution? We requested to fix our dashboard since it displayed an error 500. Support replied they did it and since then they broke the design of the widget in our site.

3 days ago

Cecilia from YotpoEmployee

Reviews & VUGC

We're here to help: What is visual curation, and how do you use it with Yotpo Reviews?F.A.Q.

We’re so glad you asked! User-generated content (UGC) and visual user-generated content (VUGC) are now table stakes tool in the world of eCommerce, and UGC sourced from Instagram can help establish brand trust with first-time shoppers and repeat customers alike. More than half of all Gen Z (58%) and Millenial (56%) shoppers have made a purchase based on social media. Here is how to use Instagram with Yotpo Reviews: ❗Note: Sourcing UGC and VUGC from Instagram is a feature available to all Yotpo Review customers, BUT there are two requirements to check off: Make sure you have a Business account on Instagram Make sure your Instagram is connected to your Facebook account Connecting your Instagram account to Yotpo You're now ready to connect your Instagram account to Yotpo.To connect to Yotpo:Log into Yotpo Reviews. Click the profile icon in the upper right-hand corner. Click Settings. On the left, select Social Accounts. Next to Facebook, click Connect. You'll be prompted to log into you

562

4 days ago

Aum VaghelaNew Participant

Loyalty & Referrals

Integrating yotpo loyalty with woocommerce

How we can integrate yotpo loyalty with woocoommerce?

5 days ago

eatonsNew Participant

Introduce Yourself

ASM WIRLES

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10 days ago

smith_macNew Participant

Getting Started with Yotpo

Thinking to start journey with Yotpo

Fragrances Oil was founded out of a desire to make premium fragrances accessible to everyone. As scent enthusiasts ourselves, it became impossible for us to turn a blind eye to the price markups traditionally seen in the industry. Whether it be marking up scents because of celebrity endorsement fees or pricey packaging, we realized perfumes were being sold for way more than they cost to make. So manging a brand with hundreds of new customers daily is not possible without a smart tools like Yotpo

12 days ago

Frank.MartinezNew Participant

Reviews & VUGC

Customers name dropping a competitor in their Reviews - best practices?

I’ve been noticing as our reviews base grows that I am seeing more instances of customers name dropping a competitor in their review. Not always in a bad way. Sometimes it’s “I like these better than X brand” or “was hoping these would work but I went with X brand instead”. Wondering what others are doing here, allowing them or not allowing them, seeing positive results from leaving the or removing them? Etc. Thank you.

14 days ago

PMJNew Participant

Reviews & VUGC

Re-sent review request and replacement review is strange?

Hey there! I’m just trying to figure out if this is normal and if the feature is working as it should. We were testing the re-send review request option, so we had a customer (friend) leave a review (they had made a purchase and the request was in their email) and they left a great review, and when we re-sent the request they were just going to change the star rating from 4 to 5. Well they got the re-sent request, but when the review updated all of their original review was replaced and now the header just says “revised review” and the body says “now with five stars”. The person told us there wasn’t a space to write a review just to change the star rating? It seems to kind of invalidate the whole process of asking a customer to revise a review if they can’t actually write anything :(We traded a really thoughtful four star review for a five star one that looks like it's written by an AI bot :(Is there some potential that this person accidentally looked over the space to customize the re

14 days ago

dogfoodhouseNew Participant

Community Guidelines

The Benefits of Grain-Free Dog Food: Is it Right for Your Pet?

Dog owners always strive to provide the best nutrition for their furry companions, and one of the trends gaining popularity in recent years is grain-free dog food. This type of diet is formulated without common grains such as wheat, corn, and soy, and often includes alternative carbohydrate sources like sweet potatoes, peas, and lentils. But is grain-free dog food truly beneficial for dogs, or is it just a passing fad? This article explores the potential benefits and drawbacks of grain-free diets for dogs, helping you make an informed decision for your pet's health.Benefits of Grain-Free Dog Food Allergy Relief: Some dogs suffer from food allergies or sensitivities, with grains being a common culprit. Grain-free diets can help alleviate symptoms such as itching, digestive issues, and ear infections. Improved Digestion: For dogs with grain sensitivities, a grain-free diet can lead to better digestion. Alternative carbohydrates are often easier for some dogs to digest, leading to less

15 days ago

sharibNew Participant

Reviews & VUGC

I have to sort the reviews present on the product description page. Is it possible achieve using a free account?

I am trying to select the box but getting error? I am using the free plan of yotpo

2 hours ago

Aum VaghelaNew Participant

Loyalty & Referrals

Integrating yotpo loyalty with woocommerce

How we can integrate yotpo loyalty with woocoommerce?

5 days ago

smith_macNew Participant

Getting Started with Yotpo

Thinking to start journey with Yotpo

12 days ago

PMJNew Participant

Reviews & VUGC

Re-sent review request and replacement review is strange?

14 days ago

dogfoodhouseNew Participant

Community Guidelines

The Benefits of Grain-Free Dog Food: Is it Right for Your Pet?

15 days ago

jedwardsNew Participant

SMS & Email

Automatic Resend Unopens

Is there a way to automatically resend unopened emails?I’ve tried creating a segment of people who have not opened emails in 1 day, 3 days, 7 days, so I can duplicate my email campaigns and resend it to only those who didn’t open the original email and it didn’t work.I want to increase my open rates, but being able to automatically set each campaign to resend to those who didn’t open the original email in 3 days, would be a game changer! Not many other providers have this functionality, but it’s definitely one I’d like to have. Any thoughts or suggestions?

16 days ago

yinyinwNew Participant

Loyalty & Referrals

Rewards Sticky Bar CSS Customizations

Hi! We would like to make some CSS customizations on the Rewards Sticky Bar.We would like to change the letter spacing on:Rewards program name Points Balance Title Subtitle textWe would also like to change the corner radius and border color on this container:Lastly, we’d also like to change add a divider/top border on the bar (controlling the thickness and color): Could the team share some of the CSS attributes to allow us to make these customizations? Thanks!

16 days ago

betopiccoliNew Participant

Reviews & VUGC

API - Create Review with videos

Hi there!I'm currently working on a Headless project where we will use Yotpo. I'm already using the API, creating and retrieving the reviews. My question is about videos. How can I upload videos to reviews using the API? I'm able to upload images, but not videos. I did not find any reference at the documentation.

18 days ago

Carl LiaoNew Participant

Reviews & VUGC

How I Imported My Shopify Reviews to Walmart via Yotpo

26 days ago

tomw_nNew Participant

Reviews & VUGC

Review Ownership & Usage Rights

Hi, long time lurker, first time poster. 1 Who owns product reviews left on my website?2 What are the terms & conditions to which a reviewer is adhereing when they publish a product review - those on my website, or those on Yotpo? If it’s Yotpo, is it possible to edit them?3 By default, am I allowed to use product reviews left on my website on other sites, eg resellers? Thanks for any help you can provide :)

26 days ago

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