Is there a way to create a custom campaign for earning loyalty points, or do I have to choose from pre-existing ones?
Creating custom campaigns
Hey, jlee,
Yes, there is!
It’s called Custom Action Campaign - an action-based campaign that allows you to reward customers for performing an action of your choice. Here are the steps for creating a Custom Action Campaign:
- On your Yotpo Loyalty & Referral admin, go to Programs > Earning Points.
- Click on Start a New Campaign.
- Click "Select" on the Custom Action campaign button.
Keep in mind that in order to reward customers for completing an action outside your Yotpo loyalty program, you need to establish a communication of action completion either by manually sending an API call OR by automating the API call.
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