Creating custom campaigns

  • 15 February 2022
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Is there a way to create a custom campaign for earning loyalty points, or do I have to choose from pre-existing ones?


Best answer by Savina from Yotpo 23 February 2022, 12:21

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Hey, jlee, 

Yes, there is! :tada:

It’s called Custom Action Campaign - an action-based campaign that allows you to reward customers for performing an action of your choice. Here are the steps for creating a Custom Action Campaign:

  1. On your Yotpo Loyalty & Referral admin, go to Programs > Earning Points.
  2. Click on Start a New Campaign.
  3. Click "Select" on the Custom Action campaign button.

:grey_exclamation: Keep in mind that in order to reward customers for completing an action outside your Yotpo loyalty program, you need to establish a communication of action completion either by manually sending an API call OR by automating the API call.


:bulb: Read more about it here