eComm Insiders Program
Out-of-the-box strategies and game-changing insights from the top players shaping the industry
- 6 Conversations
- 4 Answers
Here's your chance to have your most pressing business questions answered by leading experts in the eCommerce industry! We’re launching a Q&A blog series that will feature your need-to-know questions, answered by award-winning eCommerce agencies and tech solutions we partner with. ✅ Your questions could touch on:Easy tweaks to your website to improve CVR Social media & mobile commerce strategies Leveraging loyal customers & growing a community Personalizing the customer lifecycle Best strategies for your eComm platform Retaining customers for lifeNo question is too big or small for these experts, nor do they need to be specifically about a Yotpo product - the sky is the limit! 📌 Submit your questions as a comment here or use our Google form.
A sneak-peak into the “How do you build a seamless retention-focused buyer journey for your Loyalty customers?” event on November 17 at 12:00 pm EST
We are so excited to hear from Doug Hollinger, VP of DTC Strategy at The Stable, and Ellie Garabedian, Product Marketing Manager at Yotpo, on November 17 at 12:00 pm EST for our eComm Insiders event “How do you build a seamless retention-focused buyer journey for your Loyalty customers?”. Let’s take a sneak peek into our eComm Experts’ conversation and prepare to dive into why and how reducing friction in the buyer's journey can keep customers coming back long after the holiday rush. 📌 Get to know your new customers and understand their feedback better. Now you can use SMS Review requests as a frictionless way to collect feedback and start the conversation. With SMSBump by Yotpo, you can send review requests once the order has been delivered to avoid frustration, especially during holiday shipping timelines. It’s something small but powerful - a new type of value exchange with your customers. 📌 SMS can help you leverage your Loyalty program and boost customer engagement. In additio
This season you’ve probably spent more on new customer acquisition than ever before. Don’t let those dollars go to waste!Join us live on Nov. 17 at 12:00 pm EST for a conversation with Doug Hollinger from leading global eCommerce agency The Stable. We’re diving into why and how reducing friction in the buyer's journey can keep customers coming back long after the holiday rush. Along the way, we’ll give you a sneak peek at some of Yotpo’s newest innovations that make it easy. Our Speakers:Doug Hollinger, VP of DTC Strategy at The StableEllie Garabedian, Product Marketing Manager at Yotpo 🔔 Register for the LinkedIn live here! 🔔*Add your questions as comments under this announcement. 👇
MuteSix is an award-winning, full-funnel performance marketing agency creating value for DTC brands and one of Yotpo’s top-performing parents. Chanel Devetter, Head of lifecycle marketing at MuteSix, took part in the first episode of our new series “eComm Insiders” and shared why brands need to double down on retention to impact their bottom line. Check some highlights from her conversation with Sara Pereda, Senior Partner Manager at Yotpo. Q: Why do brands need to double down on the relationships they build with their current customer base?A: Uncertain economic times and the threat of recession means brands have to become more sensitive to customer spending and need to pivot strategies to focus on providing more value in every interaction with their existing customer base. Q: Have shifts in privacy regulations made acquisition efforts even more tricky?A: Acquisition costs have gone up, so it’s harder to acquire new customers in a time of economic downturn because people are less like
🚨 2 hours left before our webinar! Join now and learn why focusing on acquisition is no longer enough for eCommerce brands!
🚨 In just 2 hours, Sara Pereda, Senior Partner Manager at Yotpo, and Chanel DeVetter, Head of Lifecycle Marketing at leading digital marketing agency MuteSix, will go live on Yotpo LinkedIn to share with us why now more important than ever for brands to double down on retention.📌 Register nowThey’ll discuss tangible strategies for brands to drive retention at every touchpoint throughout the buyer journey by integrating two key channels known for strengthening relationships: Loyalty and SMS marketing.Plus, you’ll have the chance to ask these eCommerce Insiders anything you want during a live Q&A following the session! Or add them here - we will make sure our Loyalty and SMS experts on the community to answer them for you!** Make sure to register even if you can't make it to the live event to receive the recording after.
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