We are so excited to hear from Doug Hollinger, VP of DTC Strategy at The Stable, and Ellie Garabedian, Product Marketing Manager at Yotpo, on November 17 at 12:00 pm EST for our eComm Insiders event “How do you build a seamless retention-focused buyer journey for your Loyalty customers?”.
Let’s take a sneak peek into our eComm Experts’ conversation and prepare to dive into why and how reducing friction in the buyer's journey can keep customers coming back long after the holiday rush.
Get to know your new customers and understand their feedback better.
Now you can use SMS Review requests as a frictionless way to collect feedback and start the conversation. With SMSBump by Yotpo, you can send review requests once the order has been delivered to avoid frustration, especially during holiday shipping timelines. It’s something small but powerful - a new type of value exchange with your customers.
📌 SMS can help you leverage your Loyalty program and boost customer engagement.
In addition to rewarding them for purchases and activities like leaving reviews or signing up for SMS, you can give them updates directly on SMS - like they entered a new tier or they have 200 points waiting to redeem.
Remember to join us to learn more about all exciting product releases (or simply sign up to receive the recording)! We will also be covering Subscriptions updates and more exciting synergies in the Yotpo platform.