Today it's essential that D2C eCommerce brands ground their overall strategy in customer satisfaction. Most dissatisfied customers don't complain. These people would rather leave the business forever than spend precious time voicing concerns.
That's something every brand must wrestle with, but those actively taking action towards improving CSAT (customer satisfaction score) and retention fair much better. These companies also earn more income and remain in business longer.
Reserve your spot now to attend “5 Ecomm Tools for Improving CSAT & Retention” on 24 March 2022, 12 PM PST/3 PM EST, and uncover invaluable insights, tools, and tips for accelerating business growth. Reserve your seat: https://bit.ly/3w0qxnD
📆 5 Ecomm Tools for Improving CSAT & Retention
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