Question

Cookie consent on Magento 2

  • 23 January 2023
  • 5 replies
  • 36 views

Badge

Hi, I’m trying to make our website compliant with cookie consent laws, and I noticed that the Yotpo extensions sets a cookie (yotpo_pixel) which I can’t catch by my third-party software, so people who have opted out of cookies still get this cookie.

Does anyone have a solution to this?


5 replies

Userlevel 6
Badge +4

Hi, @Nikki

 

Thank you for reaching out to the Yotpo Community! 😊

Can you share with us the third-party software you are using? 

 

Savina

Badge

Hi @Savina from Yotpo 

Of course 🙂 It’s called Piwik Pro

It works by running third party scripts through its Tag Manager, but since yotpo is installed via extension, I don’t really have any way of catching the cookie it’s setting - that I can see 

Userlevel 6
Badge +4

@Nikki, thank you! 😊

 

I opened a support ticket for this question. Let me know if marketing@bacterfield.com is your preferred email. I will make sure that you will receive an answer over email and in this Community topic. 

 

Please let me know if you have any additional questions or need more information. 🙌🏻

Savina

Badge

@Savina from Yotpo Yes that mail is correct - thank you very much :)

Badge

Hi @Savina from Yotpo 

I’ve not heard anything from your support ticket except I just got an automatic mail now to give feedback on Yotpo Support.

 

So I’m wondering if the ticket you made have now been closed without me getting an answer?

Reply