Hi, I’m trying to make our website compliant with cookie consent laws, and I noticed that the Yotpo extensions sets a cookie (yotpo_pixel) which I can’t catch by my third-party software, so people who have opted out of cookies still get this cookie.
Does anyone have a solution to this?
Cookie consent on Magento 2
Hi,
Thank you for reaching out to the Yotpo Community!
Can you share with us the third-party software you are using?
Savina
Hi
Of course It’s called Piwik Pro
It works by running third party scripts through its Tag Manager, but since yotpo is installed via extension, I don’t really have any way of catching the cookie it’s setting - that I can see
I opened a support ticket for this question. Let me know if marketing@bacterfield.com is your preferred email. I will make sure that you will receive an answer over email and in this Community topic.
Please let me know if you have any additional questions or need more information.
Savina
Hi
I’ve not heard anything from your support ticket except I just got an automatic mail now to give feedback on Yotpo Support.
So I’m wondering if the ticket you made have now been closed without me getting an answer?
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