Hi everyone, I’m managing an online community where users often face very specific technical challenges. Recently, I noticed a growing demand for tools and guides to help users bypass certain processes or restrictions in popular software. For example, there’s a guide here that addresses a common issue, and it's gotten some traction.
I’m curious how others in this community handle such niche needs. Do you find it effective to provide resources directly, or do you guide users to third-party solutions? What’s your strategy for ensuring users find what they need without overloading them with options?"