we operate brick and mortar stores and a shopify ecommerce site. we would like to be able to leverage yotpo’s review platform for our brick and mortar stores as well and send review requests both product & in store experience to our customers. Currently the review requests only work with our ecommerce platform. The underlying barcodes are the same in our stores and our ecommerce site but currently yotpo does not offer the functionality to send automated review requests for in store purchases and the in store customer experience. Currently that has to be a manual process but there are issues with sending out a manual review request as well as the underlying barcode in our system has to be converted to Yotpo’s internalized barcode?
I would think there are many Yotpo customers that operate brick and mortar stores and ecommerce sites that could benefit from this added functionality?