Terms & Conditions


Yotpo Ltd., including any of its affiliates (“We”, “Us”, “Yotpo”) provides Yotpo Community (“Community”) to you as a place to share new product ideas, ask questions, plan your analytics strategy, find technical solutions, and learn how to use Yotpo products.

These terms of use (“Terms”) govern your access to and use of the Community. By accessing and using the Community, you agree to be bound by these Terms. 


Your Account

If you create an account, you agree to provide, at a minimum, a valid e-mail address that is associated with Yotpo and to keep that address up-to-date. You also must select a secure password for your account, and keep it secret. You are responsible for maintaining the security of your account credentials for the Community.

You are solely responsible for all action taken using your account, whether authorized by you or not. You agree to (a) ensure that all the data provided is accurate and true; (b) notify Yotpo immediately at community@yotpo.com if you suspect your password or account has been compromised or any other breach of security; and (c) ensure that you exit from your account at the end of each session.


General code of conduct

Our community is there for everyone, however we want to make sure that the community offers a positive experience for all visitors. Therefore, these general guidelines have been established. Should there be any questions or issues, please let us know via a mail to community@yotpo.com.

Be friendly

Users must treat one another with respect. Users will not post any racist, insulting, sexist, discriminatory, threatening or otherwise insulting comments, will not use coarse language, make inappropriate jokes or otherwise harass other users.

Stay legal

Users may not post any pornographic or otherwise offensive material, share illegal or copyrighted content, attempt to distribute illegal substances, distribute viruses or other material which gives you access to the computers or systems of other users, or generally anything that is considered illegal by your country of residence.

Stay on topic

Please do not change the subject of a discussion to something not intended by the original poster. Any off-topic posting or “hijacking” of threads will result in content being removed and ultimately can cause users to be denied access to the community.

No commercial use

Users may not use the forum for commercial activities such as the advertising or sale of products or services, the sending of commercial messages (spam), the offering of interactive games or the advertising of other chat forums or websites.

No sharing of private information

Please refrain from sharing personal information (telephone numbers, email addresses, etc.) of yourself, other people or companies.

No multiple accounts

It is not allowed to own multiple accounts on this community. If the Community Team detects double accounts all secondary accounts will be banned.

User’s Content

The content you submit to the Community belongs to you and are solely responsible for such content. Content submitted to the Community by you or other users is not endorsed by us and does not necessarily reflect our opinion, and you agree not to wrongly imply that content you submit to the Community is sponsored or approved by us. Yotpo has no obligation to store, maintain, or provide copies of content you submit and does not guarantee any confidentiality with respect to your content.

By submitting your content to the Community, you hereby grant to Yotpo a worldwide, non-exclusive, perpetual, royalty-free, fully-paid, transferable and sub-licensable right to to use, reproduce, distribute, prepare derivative works of, and publicly display and perform your content in connection with the Community and our business (including without limitation for our marketing and publicity purposes). Please do not post content on the Community if you do not want to grant Yotpo the above mentioned rights.

Moderator actions

The Community Team reserves the right (but is not obligated) to change or remove content or to restrict access to individual users, should it be regarded as necessary. It is not allowed to discuss any Moderation actions in public, should you not agree with an action taken then please contact a Moderator or the Community Manager via private message or send an email to community@yotpo.com.

Be careful

All users on this community are here to help, however nobody can be held responsible for any negative consequences resulting from information derived from this community. Your use of the Community and its content is at your own risk. All information provided on the community is provided "as is," without warranty of any kind, either expressed or implied. Yotpo does not warrant or guarantee the accuracy, reliability, completeness, usefulness, non-infringement of intellectual property rights, or quality of any material in the Community, regardless of the source of the material. Yotpo and its suppliers will not be liable or responsible in any way for any content on the Community, including, but not limited to, any errors or omissions in the material, or for any losses or damage of any kind incurred as a result of the use of or reliance on any material.



You agree to defend, indemnify, and hold Yotpo harmless from and against any claim by a third party arising from or related to: (a) your use or attempted use of the Community in violation of these Terms, (b) your violation of any law or rights of any third party, or (c) any content you post to the Community, including without limitation any claim of infringement, misappropriation, or violation of any intellectual property, privacy, or other rights.


A cookie is a small piece of information that is stored on your computer as a file. Cookies enable us to recognize your computer on a subsequent visit. Cookies do not store personal information. We need your permission to use cookies.

How we use cookies

Information we obtain from cookies are used to analyze our community. We use this data to adjust the community to your personal preferences. Finally, when sending information about our products and services, we can take your previous interest for certain pages into account.

Cookie setting

You choose which cookies you want to allow. If you have an account you can adjust your choice in your profile settings. If you do not have an account, you can change your cookie settings by deleting them via the internet options of your browser and visiting the community again. You will then be asked to choose your settings again. There are 3 settings: Basic, Normal and Complete.

  • Basic: Functional

  • Normal: Functional + analytics

  • Complete: Functional + analytics + social media + embedded videos

Refuse cookies

Don't you want to use cookies at all? Visit the help pages of your browser to turn off or reject cookies. Be aware, it is possible that not everything works or is displayed correctly when refusing cookies.

Tracking / Analytics

We collect browsing data from you to continuously improve your experience. We will not spam you nor sell it to other parties.



These Terms apply only to the use of the Community. Yotpo reserves the right to modify these Terms from time to time by posting an updated version on the Community. Any updated version will become effective when posted. If you do not agree to any modified Terms, you may cease using the Community. Your continued use of the Community after such modification will constitute your acceptance of the modified Terms.


Check out Yotpo’s Privacy Policy here.