Al Salomon, Director of Retention at DIME Beauty, weighed in on how she has leveraged the power of the Yotpo Platform this Wednesday at our Retain Forward event.
If you’re curious about the value the Platform has brought DIME, or want an opinion from a true retention expert on how the platform can serve your brand, Ask Al Anything here! She will be answering questions for a limited time, so don’t hesitate to ask 👇🏼
I’d love to hear a little bit more about your experience with the retention dashboard. What kind of insights are you able to get from it?
I would love to know more about your ‘Invite Only’ VIP tier and how you run/manage that? Also in terms of Reward Points- Have you found that having the option to redeem points for product has been more successful than redeeming for ‘cash’?
I’m a DIME customer and love how all your retention programs work together. Makes it very easy to redeem points! I do notice that you’re using Klaviyo for your email marketing. Does it easily integrate with all the YOTPO programs you’re currently using?
@Kristyn! First off, thank you for being a DIME customer!
The Klaviyo X Yotpo integration could not be more seamless - it’s worked great for thus far!
What are you looking forward to the most with partnering with Yotpo for the future?
Alongside our whole DIME team, we’re excited to be able to continually optimize the best personalized experience for our customers. We’re ecstatic to have a single view of the customer journey, and understand how we can provide a unified experience that feels unique to each customer.
It’s definitely been a rewarding experience working with Yotpo!