Yotpo Resources

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Yotpo Team
Community Manager
Yotpo TeamCommunity Manager
published in Yotpo Master Key

🗝 Yotpo Master Key FAQs

How do I book a room?You can request a room through a super quick online form – one for Tel Aviv and one for NYC. Simply choose your preferred day and time, and how many people you want to bring. Then, our Facilities Team will reach out to confirm your booking, and provide you with information on how to get into the building, transportation, and other important details. When are rooms available?Rooms are available on weekdays (Monday-Friday in NYC and Sunday-Thursday in Tel Aviv) from 9:00am-5:00pm. How far in advance should I book?We need to give our facilities team time to arrange everything with the building, so we ask that you request a room at least a full business day before you plan to arrive.  Where are your offices located?NYC: 233 Spring Street, 6th floor, New York, NY 10013Tel Aviv: HaMasger St 35, Tel Aviv-Yafo, Israel Why are you offering this to customers? We consider ourselves to be an extension of your team, and we’re committed to your success. So whether you need space

630
Yotpo Team
Community Manager
2 months ago
Ruthie Berber
Community Manager
Ruthie BerberCommunity Manager
published in Yotpo Master Key

Yotpo Master Key: A New Perk for Our Customers

We are thrilled to introduce a new benefit available to our customers: Yotpo Master Key! Now, any customers based in NYC or Tel Aviv — or just passing through — can book a workspace at Yotpo’s offices for the day, free of charge. With Yotpo Master Key, you can make the most of the different amenities that our new office spaces have, like fully stocked kitchens, a convenient location, and more — plus the chance to meet the Yotpo team and get to see our company culture up close.  Book a room in NYC Book a room in Tel Aviv  Get to know our workspaces 

570
Ruthie Berber
Community Manager
2 months ago
Yotpo Team
Community Manager
Yotpo TeamCommunity Manager
published in Getting Started with Yotpo

Yotpo Platform Feature List

Yotpo Platform Feature ListGet more from your eCommerce marketing, with connected solutions that maximize the value of your customers  ReviewsCollect and display customer content using the power of AI Collect Migrate Existing Reviews Switching to Yotpo doesn't mean you have to part ways with your hard-earned review content   Email + SMS Review Requests Collect reviews by text message and email requests   Email Reminders + Sequencing Collect more content with automatic review request email reminders   Collect Product Reviews Collect, moderate, and showcase product reviews at scale with AI-powered emails and widgets   Collect Site Reviews Collect feedback from shoppers about their experience with your brand's site and services   2-in-1 Review Requests Generate site reviews by inviting your customers to write a site review after they submit their product review   Multi-Product Review Requests Set the maximum number of emails and their intervals, that a customer will receive for a purchase

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Yotpo Team
Community Manager
3 months ago
Yotpo Team
Community Manager
Yotpo TeamCommunity Manager
published in Getting Started with Yotpo

SMS Feature List

 SMS Feature ListEngage your shoppers with high-converting mobile experiences  Usage FeaturesCampaigns & Automations Automatically engage customers with welcome messages, abandoned cart reminders, post-purchase cross-sells, and more   Flow Builder Use triggered messages for every step of the customer journey. Choose from a library of 40+ SMS flows and tailor them to fit your brand voice   Chat Two-Way Conversation Use the in-app SMS chat to interact with shoppers in real time. Integrate with your help desk to streamline support and boost customer engagement   Full Suite of SMS Subscribers Tools Maximize subscriber growth with 8+ tools such as pop-ups, checkout opt-in, social opt-in, QR codes and keywords (first keyword free, additional keywords are $10 each)   On-Demand Messaging Templates Library Launch personalized SMS messages around key marketing dates, sales, product launches, and more in just a few clicks Other FeaturesFull Integrations Suite Connect with the rest of your tec

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Yotpo Team
Community Manager
3 months ago
Yotpo Team
Community Manager
Yotpo TeamCommunity Manager
published in Getting Started with Yotpo

Loyalty Feature List

 Loyalty Feature ListCreate custom-tailored loyalty and referral programs  Campaigns: PurchasesPoints for Purchases Incentivize your customers with loyalty points for every dollar they spend for purchases of specific products that you want to promote   Refer a Friend The Refer Friends Module Editor allows you to quickly build a customized and intuitive user experience for your referring customers without the need for any development.    Points for Photo and Video Reviews Reward shoppers for submitting a product review with a photo or video. Motivate them to talk about their experience with your products and reward them for sharing their thoughts   Goal Spend Increase AOV by rewarding points to your shoppers only when reaching a spending target of your choosing   Punch Card Increase the number of orders per shopper by rewarding points only once they reach a predetermined number of purchases   Points for Subscription Purchases Award points for joining your Subscription program Campaigns:

570
Yotpo Team
Community Manager
3 months ago
Yotpo Team
Community Manager
Yotpo TeamCommunity Manager
published in Getting Started with Yotpo

Reviews Feature List

 Reviews Feature ListCollect and display customer content using the power of AI  Collect Migrate Existing Reviews Switching to Yotpo doesn't mean you have to part ways with your hard-earned review content   Email + SMS Review Requests Collect reviews by text message and email requests   Email Reminders + Sequencing Collect more content with automatic review request email reminders   Collect Product Reviews Collect, moderate, and showcase product reviews at scale with AI-powered emails and widgets   Collect Site Reviews Collect feedback from shoppers about their experience with your brand's site and services   2-in-1 Review Requests Generate site reviews by inviting your customers to write a site review after they submit their product review   Multi-Product Review Requests Set the maximum number of emails and their intervals, that a customer will receive for a purchase comprised of multiple products   Coupon Incentives Collect more reviews and boost retention with coupon incentives for

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Yotpo Team
Community Manager
3 months ago
Yotpo Team
Community Manager
Yotpo TeamCommunity Manager
published in Getting Started with Yotpo

Visual UGC Feature List

 Visual UGC Feature ListShowcase customer photos and videos across the buyer journey  CollectTotal Pictures: Unlimited Curate from my Instagram posts Curate from #hashtag Curate from @mentions / tags Photos from Reviews Automatic Permission Request Upload Own Photos Upload Photo on-site Video Curation Videos from Reviews Upload Video Onsite AI Product Tagging AI Image Filter Manual Permission Request Display# Galleries: Unlimited Shoppable Instagram Layouts: Carousel, Grid, Collage Shop Now Button Add to Cart Button AI-assisted Tagging Share Visuals Across Groups of Related Products Advanced CSS Editor Program DesignDomains Included: 1 Automatically Sync Instagram photos Multi-domain Support Multi-language Review Requests Multi-store Management Reporting & AnalyticsROI Dashboard Engagement Dashboard Gallery & Picture Analytics Strategy and supportEmail Support Live Chat  Onboarding Manager Customer Success Manager Account Manager IntegrationsShare Visuals to Facebook and Twitte

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Yotpo Team
Community Manager
3 months ago
Yotpo Team
Community Manager
Yotpo TeamCommunity Manager
published in Getting Started with Yotpo

Subscriptions Feature List

 Subscriptions Feature ListBoost recurring revenue with an easy-to-add subscription offerings  Subscriptions Set-up & PaymentNative Shopify Native Shopify Order Management Single Checkout Discount Stacking 48 Hour Migration 8 Minute Onboarding Multi-Currency Support Shopify Markets Headless Commerce Merchant Tools​​​​Automated Email & SMS Notifications Variant-Level Subscriptions Unlimited Plans Codeless Customization  Custom Widget Custom Checkout Custom Customer Portal Customer Timelines Backend Customer Support  Merchant-Curated Box Recommendation-Based Guidance Subscriptions Search Bulk Actions Subscriber ToolsPasswordless Login Add/Swap Products Update Shipping & Billing info Skip & Cancel Subscriptions Add/Edit Discounts Update Shipment Frequency SMS & Email Notifications Integratable Portal Widget AnalyticsRevenue Overview Customer Overview Subscriber Overview Inventory Planner IntegrationsYotpo SMS Yotpo Loyalty [Soon] Klayvio Services & SupportDedicated

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Yotpo Team
Community Manager
3 months ago
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