Yotpo Revolve

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Yotpo Team
Community Manager
Yotpo TeamCommunity Manager
published in Yotpo Revolve

Agenda | Day 3: Retention Optimization

12 pm EST Intro Rosa Hu, VP of Product Marketing, Yotpo  12:05 pm ESTHow to Track & Measure RetentionSpeakers:James Reu, eCommerce Manager, LSKDRegan Colestock, Associate Director, Email & Lifecycle Marketing, WpromoteMaggie Dunn, Product Marketing Manager, Yotpo  12:35 PM ESTCrash Course: Building Multi-Channel Experiences that Drive RetentionSpeaker:Kim Winter, Director of Product Marketing, Yotpo Recommended by the Yotpo Community:  12:50 pm ESTCX: The Secret Weapon for RetentionSpeaker:Chris Lavoie, Technology Partnerships Lead, Gorgias   1:15 pm ESTCase Study: The Turmeric CoSpeaker:Thomas Robson-Kanu, Founder, CEO, The Turmeric CoErika Kwee, Product Marketing Manager, Yotpo  More inspiration:  1:50 PM How to Drive CLTV at Every TouchpointSpeakers:Steph Carcamo, Manager, Customer Success and Support Operations, Justuno Ohad Michaeli, Head of Partnerships, ReConvert LTDFrancis Pilon, Direct of Sales, LimeSpotJudith Zhu, Product Marketing Manager, Yotpo   The Retention Marke

110
Yotpo Team
Community Manager
3 months ago
Yotpo Team
Community Manager
Yotpo TeamCommunity Manager
published in Yotpo Revolve

Agenda | Day 2: Retention Strategies

12:00 pm EST Intro Rosa Hu, VP of Product Marketing, Yotpo  12:05 pm EST10 Brands Driving Retention Across the Buyer JourneySpeaker: Olivia Staub, Product Marketing Manager, Yotpo  12:20 pm EST Crash Course: How to Use SMS & Email TogetherSpeaker: Maggie Dunn, Product Marketing Manager, Yotpo Get a head start this BFCM:  12:50 pm EST Roundtable: Driving Retention Beyond BFCMSpeakers: Kelly Yau, Chief Marketing Officer, Pinsy ShapewearStaci Kurnit, VP, E-Commerce & Digital Marketing, Summer Fridays Chantel Robertson, CEO/Founder, Upful Blends Elizabeth Connell, eCommerce Program Manager, Evelyn & BobbyRoshelle Savdie, Product Marketing Manager, Loyalty, Yotpo  1:30 pm EST Crash Course: How to Build a Loyalty ProgramSpeaker: Katie McKeever, Director of Product Marketing, Loyalty, Yotpo  Building Loyalty foundations with the Yotpo Community:  1:55 pm ESTCase Study: BubbleSpeaker: Emma Standing, Head of Customer Experience and eCommerce, BubbleKristie Riojas, Product Marketing

110
Yotpo Team
Community Manager
3 months ago
Yotpo Team
Community Manager
Yotpo TeamCommunity Manager
published in Yotpo Revolve

Agenda | Day 1: Retention Foundations

12 pm EST KickoffRosa Hu, VP of Product Marketing, Yotpo  12:05 pm ESTThe State of eCommerce RetentionSpeaker: Rosa Hu, VP of Product Marketing, Yotpo Recommended by the Yotpo Community:  12:15 pm ESTThe Full Picture: From Acquisition to RetentionSpeakers: Shanelle Mullin, Experimentation & Analysis Lead, ShopifyKim Winter, Director of Product Marketing, Yotpo  A topic that keeps on giving:  12:45 pm ESTThe Role of Customer DataSpeakers: Tricia Yeonas, Associate Director, CRM, Lunar Solar GroupBen Parr, President & Co-Founder, Octane AIMichael Crabtree, Solutions Consultant, Yotpo  1:20 pm ESTMini Case Study: Barefaced BeautySpeakers:Ashley Buckler, Brand Director, BarefacedRoshelle Savdie, Product Marketing Manager, Loyalty, Yotpo Be inspired by their success:  1:35 pm EST Why Mission-Driven Marketing Drives RetentionSpeakers: Savanah White, Head of Partner Success, ShoppingGives Dulcie Hanham, Associate Director of DTC Strategy, The Stable  More from The Stable:  The Retentio

330
Yotpo Team
Community Manager
3 months ago
Yotpo Team
Community Manager
Yotpo TeamCommunity Manager
published in Yotpo Revolve

[Recording] How to Drive CLTV at Every Touchpoint

Watch the How to Drive CLTV at Every Touchpoint recording now and drop any questions and/or comments below!  

30
Yotpo Team
Community Manager
3 months ago
Yotpo Team
Community Manager
Yotpo TeamCommunity Manager
published in Yotpo Revolve

[Recording] Case Study: The Turmeric Co

Watch the Case Study: The Turmeric Co recording now and drop any questions and/or comments below!  

40
Yotpo Team
Community Manager
3 months ago
Yotpo Team
Community Manager
Yotpo TeamCommunity Manager
published in Yotpo Revolve

[Recording] CX: The Secret Weapon for Retention

Watch The Secret Weapon for Retention recording now and drop any questions and/or comments below!  

30
Yotpo Team
Community Manager
3 months ago
Yotpo Team
Community Manager
Yotpo TeamCommunity Manager
published in Yotpo Revolve

[Recording] Crash Course: Multi-Channel Experiences that Drive Retention

Watch the Multi-Channel Experiences that Drive Retention recording now and drop any questions and/or comments below!  

50
Yotpo Team
Community Manager
3 months ago
Yotpo Team
Community Manager
Yotpo TeamCommunity Manager
published in Yotpo Revolve

[Recording] How to Track & Measure Retention

Watch the How to Track & Measure Retention recording now and drop any questions and/or comments below!  

30
Yotpo Team
Community Manager
3 months ago
Yotpo Team
Community Manager
Yotpo TeamCommunity Manager
published in Yotpo Revolve

[Recording] Yotpo Revolve Day 3 - Welcome!

Watch the recording of the opening session for Yotpo Revolve Day 3 and drop any questions and/or comments using this quick form! 🚀  

10
Yotpo Team
Community Manager
3 months ago
Yotpo Team
Community Manager
Yotpo TeamCommunity Manager
published in Yotpo Revolve

About Revolve Day 3: Even tech companies have tech mishaps… 😳

Hey Community, Facebook, Apple, Spotify — technical difficulties happen to the best of us! Thank you so much for joining us at Yotpo Revolve: The Retention Marketing Summit. We had such a great time on Days 1 and 2. But, unfortunately, we experienced some technical issues on Day 3, and weren’t able to stream our final sessions. Murphy’s Law is proven right once again…We had great speakers and content prepared for you — like our panel, How To Drive CLTV at Every Touchpoint, and a fantastic conversation with UK brand The Turmeric Co. — that we weren't able to show.But, this mishap does have a silver lining ⛅ We were able to record all of Day 3’s sessions 😅 and we are currently working to get them to you ASAP. You’ll receive more information from us soon on how to access the recordings.Thanks for your patience as we sort this out! The team at Yotpo

60
Yotpo Team
Community Manager
3 months ago
Yotpo Team
Community Manager
Yotpo TeamCommunity Manager
published in Yotpo Revolve

Revolve Day 3 update: we’re working on some technical issues

Hey all, Unfortunately, we’re experiencing some technical issues during Day 3 of our retention summit, and we’re working on it with our streaming provider.We apologize for the delay, and we hope to be up and running again soon. We will send an email update once we’re back! Thank you for your patience, and we hope you’ll rejoin us for our final day of Revolve. We’ll have lots of strategies and tips for how to optimize for retention, so we promise it’ll be worth the wait! Thank you so much, The team at Yotpo

70
Yotpo Team
Community Manager
3 months ago
Yotpo Team
Community Manager
Yotpo TeamCommunity Manager
published in Yotpo Revolve

[Recording] Crash Course: How to Build a Loyalty Program

Watch the How to Build a Loyalty Program recording now and drop any questions and/or comments below!   

253
Roshelle at Yotpo
Employee
3 months ago
Yotpo Team
Community Manager
Yotpo TeamCommunity Manager
published in Yotpo Revolve

[Recording] Mini Case Study: Bubble

Watch the Mini Case Study: Bubble recording now and drop any questions and/or comments below!  💆🏻 Learn more about Bubble: 

162
Kristie from Yotpo
Employee
3 months ago
Yotpo Team
Community Manager
Yotpo TeamCommunity Manager
published in Yotpo Revolve

Survey: The State of eCommerce Retention

We’re hearing a lot about retention these days. It’s not surprising, right? Consumer spending has slowed down while acquisition costs have continued to rise, which means that brands are spending more only to gain less when it comes to winning new shoppers. As a result, brands are shifting focus to retain their first-time shoppers, and they’re activating their existing loyal customer base in order to drive growth.But, retention is complex, and because of that, it’s often thought of only as the final step in the buyer’s journey. It takes work to acquire a new shopper, and for many brands, retention feels like yet just another task to be completed, often coming secondary to other initiatives.But, in order to build lasting relationships with customers, brands have to be more intentional about retention from the very beginning. Gone are the days when acquisition is simply the act of acquiring new shoppers — today, it means acquiring new relationships — and retaining them.To achieve those re

130
Yotpo Team
Community Manager
3 months ago
Yotpo Team
Community Manager
Yotpo TeamCommunity Manager
published in Yotpo Revolve

[Recording] Roundtable: How to Drive Retention Beyond BFCM

Watch the How to Drive Retention Beyond BFCM recording now and drop any questions and/or comments below!  📣 Get more best practices and tips on how to maximize your revenue this holiday season in the Everything BFCM category on the Community!

110
Yotpo Team
Community Manager
3 months ago
J
jleeNew Participant
asked in Yotpo Revolve

BFCM strategy - best time to start planning?

Just curious - how far in advance do brands typically start planning for BFCM? 🤔

1
Roshelle at Yotpo
Employee
3 months ago
D
davebParticipating Frequently
asked in Yotpo Revolve

Question for the SMS experts

How do I make sure my texts aren’t spammy? And where can I find the SMS templates from the session?

2
D
3 months ago
Yotpo Team
Community Manager
Yotpo TeamCommunity Manager
published in Yotpo Revolve

[Recording] Crash Course: How to Use SMS & Email Together

“Watch the How to Use SMS & Email Together recording now and drop any questions and/or comments below!”  🎨 Make sure your brand cuts through the noise early on: 📲 Learn more about: ✅ Check out more tips & tricks: 💡 More insights from Barefaced Beauty & Savannah Seven: 

110
Yotpo Team
Community Manager
3 months ago
Liv from Yotpo
Employee
Liv from YotpoEmployee
posted in Yotpo Revolve

Which brand's retention strategy did you find most interesting? 👇👇

In my session, (tune in here if you missed it!) I shared some amazing brands and the retention strategies they’re leveraging across the buyer journey. I’d love to hear which ones you found most interesting! I’ll start! 😃I really admire how tentree brings their mission to the forefront to drive repeat buyers- earning love and loyalty at the same time. By inviting their customers to track their personal impact on sustainability, tentree helps customers engage with their mission (and rewards them for doing so). Win-win! Share your thoughts below!  👇👇

0
Liv from Yotpo
Employee
3 months ago
S
sammyNew Participant
asked in Yotpo Revolve

Retention strategies?

Hey Yotpo team, I would love to learn more about the brands mentioned in the session with Olivia. :) Where I can read more about their retention strategies?

1
Liv from Yotpo
Employee
3 months ago
Yotpo Team
Community Manager
Yotpo TeamCommunity Manager
published in Yotpo Revolve

[Recording] 10 Brands Driving Retention Across the Buyer Journey

Watch the 10 Brands Driving Retention Across the Buyer Journey recording now and drop any questions and/or comments below!  💃🏽 Learn more about Til You Collapse’s Yotpo journey: 🥂 Check out how Avec is building excitement around new sales and product drops: 🕯 Why we love Jill & Ally: 

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Yotpo Team
Community Manager
3 months ago
J
jleeNew Participant
asked in Yotpo Revolve

Brand mission communication - share ideas :)

I would love to learn more creative ideas on how to make sure my customers know about my brand mission! :)))

2
J
3 months ago
Yotpo Team
Community Manager
Yotpo TeamCommunity Manager
published in Yotpo Revolve

[Recording] Yotpo Revolve Day 2 - Welcome!

Watch the recording and drop any questions and/or comments in the Revolve Chat! 🙌🏼  

80
Yotpo Team
Community Manager
3 months ago
Yotpo Team
Community Manager
Yotpo TeamCommunity Manager
published in Yotpo Revolve

[Recording] Why Mission-Driven Marketing Drives Retention

 🌎 Watch the Why Mission-Driven Marketing Drives Retention recording now and drop any questions and/or comments below!  

70
Yotpo Team
Community Manager
3 months ago
Yotpo Team
Community Manager
Yotpo TeamCommunity Manager
published in Yotpo Revolve

[Recording] Mini Case Study: Barefaced Beauty

 Watch the Mini Case Study: Barefaced Beautyrecording now and drop any questions and/or comments below! 🍸  

271
Savina from Yotpo
Community Manager
3 months ago
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