Free Product Redemption/System (Rewards) - Product Limitation

Related products: Loyalty & Referrals

Extremely disappointed that our free product redemption from our rewards page will only work with one single variant ID (variant ID can only be assigned to single free product coupon). There is a product limitation.

If one item has multiple variants (e.g., 1 shoe or 1 shirt with 19 variants), you need to create a separate free product coupon for each variant (19 free product coupon). Each variant is equivalent to one free product coupon. 

  • This looks horrible from a UX/UI experience on the landing page
  • It takes too much time for a customer to find the size they are looking to redeem for points 
  • We need a single item with a dropdown option (of the different variants tied to the parent) for a seamlessly experience.

 

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