Yotpo Updates
Feature Requests
Events
Groups
Help Center

Welcome to the

img replace

319 Conversations
503 Answers
1,700 Members

We're sharing big things...

We integrated with Tik Tok 😮

Syndicate your reviews to Tik Tok today!

BFCM Strategy from an expert

Make sure you're prepared 👍🏼

Explore the community

Join conversations, learn and grow with people who get eCommerce like you

Start here

10 topics
21 replies

Product Resources

163 topics
152 replies

eCommerce Marketing chat

144 topics
330 replies

Got an idea? 💡

Check these out or submit yours to our product team today!

Latest updates

Check out what's new with Yotpo

Recently active
Help others
Categories

sblack16New Participant

SMS & Email

email popup

I am trying to figure out how to disable this email pop up??

1 day ago

franciscoInspiring

Reviews & VUGC

urgent yotpo widget broken after dashboard error 500 fix

Hello,Case #00788718 - Can you please talk to support to escalate ticket and give us an urgent solution? We requested to fix our dashboard since it displayed an error 500. Support replied they did it and since then they broke the design of the widget in our site.

1 day ago

Frank.MartinezNew Participant

Reviews & VUGC

Customers name dropping a competitor in their Reviews - best practices?

I’ve been noticing as our reviews base grows that I am seeing more instances of customers name dropping a competitor in their review. Not always in a bad way. Sometimes it’s “I like these better than X brand” or “was hoping these would work but I went with X brand instead”. Wondering what others are doing here, allowing them or not allowing them, seeing positive results from leaving the or removing them? Etc. Thank you.

1 day ago

Hannah BEmployee

Loyalty & Referrals

Shopify - Setting Up Your Loyalty Page

Setting Up the Rewards Page on ShopifyStep 1: Creating the rewards page templateIn the live theme, under the “templates” folder, create a new template of type "page" and give it a name. As a convention - “rewards” for the rewards page, and "refer" for the referral page. This is the only time you should be editing the live theme.In the Pages section on Shopify, create a new page and call it “rewards” for the rewards page, and in the Template dropdown, select the name of the template you created in the theme.Duplicate the theme and name it “yotpo loyalty dev”. Step 2: Setting up the rewards page layoutIn the Snippets folder, create a separate snippet for each section of the page (header, referral, vip tiers etc). In the Templates folder, in the template of the rewards page we created in Step 1, set up the main layout of the page, and use {% include ‘snippet-name’ %} to add each component to the rewards page. In most builds, the order of the sections will change depending on whether or n

1 day ago

Yotpo TeamCommunity Manager

SMS & Email

Yotpo 🤝 Buy with PrimeNews

Our newest integration is here!By integrating Buy with Prime and Yotpo SMS & Email, merchants can now market to shoppers using Buy with Prime, deliver personalized experiences through targeted campaigns and checkout abandonment flows, and boost conversion rates. Checkout abandonment recovery for shoppers using Buy with Prime It’s 2023, and checkout abandonment is still one of the biggest challenges for eCommerce stores on a global scale, responsible for 70.19% of lost sales. And until recently, brands had no visibility about what happens to customers using Buy with Prime at checkout.Through our new integration, brands can now reengage shoppers with high buyer intent who use Buy with Prime and bring them back to finish their purchase. Data shows that 64% of online shoppers are Amazon Prime users, and especially with the high influx of holiday shoppers around the upcoming Black Friday and Cyber Monday, it’s crucial to find ways to convert these clicks into revenue.Brands can recover

2 days ago

Cecilia from YotpoCommunity Manager

Reviews & VUGC

We're here to help: What is visual curation, and how do you use it with Yotpo Reviews?F.A.Q.

We’re so glad you asked! User-generated content (UGC) and visual user-generated content (VUGC) are now table stakes tool in the world of eCommerce, and UGC sourced from Instagram can help establish brand trust with first-time shoppers and repeat customers alike. More than half of all Gen Z (58%) and Millenial (56%) shoppers have made a purchase based on social media. Here is how to use Instagram with Yotpo Reviews: ❗Note: Sourcing UGC and VUGC from Instagram is a feature available to all Yotpo Review customers, BUT there are two requirements to check off: Make sure you have a Business account on Instagram Make sure your Instagram is connected to your Facebook account Connecting your Instagram account to Yotpo You're now ready to connect your Instagram account to Yotpo.To connect to Yotpo:Log into Yotpo Reviews. Click the profile icon in the upper right-hand corner. Click Settings. On the left, select Social Accounts. Next to Facebook, click Connect. You'll be prompted to log into you

3 days ago

merryjhonNew Participant

Retention strategies

The importance of website navigation in e-commerce organic SEO services

Website navigation is a critical factor in both user experience and organic SEO services for e-commerce websites. As an Organic SEO Services in USA, it's important to create clear and intuitive website navigation that makes it easy for users to find the products they're looking for. Effective website navigation can also improve search engine rankings by ensuring that all pages are properly linked and accessible to search engine crawlers. Prioritizing website navigation can lead to improved user engagement, increased conversions, and higher organic search rankings.

3 days ago

allan1111New Participant

Reviews & VUGC

latest published reviews on yotpo not showing on shopify review page

Hello, we’re receiving new good reviews and is already published but its not appearing on our shopify review page.

5 days ago

criordanNew Member

Photo ReviewNew

The ability to attach a photo/video to a customer review on the backend. Or even allowing the customer to attach a photo/video after posting the review.

9 days ago

PeltzerNew Participant

Loyalty & Referrals

Are There Any React References For JS SDK Modules

Does anyone have any reference on how to add the widget js script tag to a React project so custom modules will display? More specifically a React NextJS Typescript codebase? Trying to add custom modules to my websites account center and the widget.js call always fails with a 404.

11 days ago

sblack16New Participant

SMS & Email

email popup

I am trying to figure out how to disable this email pop up??

1 day ago

allan1111New Participant

Reviews & VUGC

latest published reviews on yotpo not showing on shopify review page

Hello, we’re receiving new good reviews and is already published but its not appearing on our shopify review page.

5 days ago

PeltzerNew Participant

Loyalty & Referrals

Are There Any React References For JS SDK Modules

11 days ago

impaktbijanNew Participant

The Yotpo Platform

Errors while updating to PHP 8.2.10

Hello all, I am having an issue while updating a clients server from PHP 7.4.33 to PHP 8.2.10. Yotpo displays these warning messages on my site when I update. I am using Yotpo version 1.6.5. I’d like some help to fix these issues or if it’s a known issue that is being worked on if there’s any progress on this? Warning: Undefined array key "widget_version" in /var/www/vhosts/EXAMPLE.com/public_html/wp-content/plugins/yotpo-social-reviews-for-woocommerce/lib/utils/wc-yotpo-functions.php on line 5Warning: Undefined array key "v2_widgets_enables" in /var/www/vhosts/EXAMPLE.com/public_html/wp-content/plugins/yotpo-social-reviews-for-woocommerce/lib/utils/wc-yotpo-functions.php on line 9Warning: Trying to access array offset on value of type null in /var/www/vhosts/EXAMPLE.com/public_html/wp-content/plugins/yotpo-social-reviews-for-woocommerce/lib/utils/wc-yotpo-functions.php on line 9Warning: Undefined array key "widget_version" in /var/www/vhosts/EXAMPLE.com/public_html/wp-content/plugins/

17 days ago

avalornaNew Participant

Ask your question

Why does the shopify subscriber show invalid after importing yotpo?

After I imported my 1000+ (maybe 2000 or more) subscribers from shopify into yotpo as yotpo asked, yotpo only set 200+ recent purchasers as subscriptions, and all others were inactive , and I can't modify this state, why? This is a Black Friday sale! And there is almost no customer service, the live chat never gets through! !

1 month ago

stanjhonNew Participant

Getting Started with Yotpo

Is creating a mod APK site good for online blogging?

In recent times, the concept of running a mod APK site as a platform for online blogging has garnered both interest and concern within the tech and blogging communities. Such a venture entails providing modified versions of popular applications, allowing users to access premium features without paying, and often involves bypassing restrictions set by the original app developers.Please share your thoughts and opinions.

2 months ago

chaselinensNew Participant

The Yotpo Platform

Automated reviews feature and Shift4Shop platform (former 3dcart)

Hey everybody! Quick question. Anyone in here using Shift4Shop as their e-commerce platform? If so, are you happy with the Yotpo platform? Thanks, Chase

2 months ago

LYFTDLYF.STYLENew Participant

SMS & Email

sms bumb subscription tools

Is there a way to forward subscription form submissions to another webpage? If this was an option as an added step it would allow me to create a funnel.

3 months ago

Roddy123New Participant

Ask your question

Yotpo Email Setup Validation Error

Are there any specific firewall or server settings that need to be adjusted to allow connectivity with Google Mail for the toolsregion site?Also, need to verify the availability of the Google Mail service.Help us to get know, also can do one to one meeting to solve my query. Thanks!regardsRoddy Barrison

3 months ago

duncanNew Participant

The Yotpo Platform

Multi-language options for all Yotpo features? (translation)

I'm looking to get a client set up with Yotpo on Shopify, but wanted to verify that all Yotpo modules can be translated as it's not clear to me from the articles in the help centre, which address this feature by feature.Are there any current or upcoming modules that were presented at Retain Forward that *will not* be translatable? 🙏

4 months ago

Start here

We're so glad you're here! Here's some important info to get you started

Getting Started with Yotpo

5 topics
4 replies

Introduce Yourself

4 topics
17 replies

Community Guidelines

1 topic
0 replies

Product Resources

Useful Information about all of Yotpo's offerings

Reviews & VUGC

37 topics
56 replies

Loyalty & Referrals

25 topics
20 replies

SMS & Email

45 topics
25 replies

Subscriptions

24 topics
16 replies

The Yotpo Platform

32 topics
35 replies

eCommerce Marketing chat

Share your best strategies and best practices.

Retention strategies

51 topics
46 replies

Industry chat

9 topics
6 replies

Ask your question

84 topics
278 replies

📌 RSVP now

Upcoming eCommerce events

🤓 Thought leaders

Show full leaderboard

🌟 Badge winners

JasonTWCShas earned the badge Innovator
winrashas earned the badge Innovator
jedwardshas earned the badge Rookie

Show all badges

Not finding what you're looking for?

Don't be shy and let us know about your challenge.

Ask your question here

Get more from Yotpo

Release notes

Learn more about Yotpo’s new product releases, enhancements, and bug fixes

Contact support

Contact our support team and we'll be happy to help you get up and running

Get started with Yotpo

Find the right plan with the right solutions, built for your brand

Terms & Conditions Cookie settings

Product

SMS Marketing
Loyalty & Referrals
Reviews & Ratings
Visual UGC
Consumer Insights
Integrations
Use Cases
Google Partnership
Walmart Syndication
AI Engine
Enterprise
Pricing

Resources

SMS Analyzer
A+ Texts
Ultimate eCommerce Product Page Guide
eCommerce Retention Course
SMS Marketing Examples
Loyalty ROI Calculator
Google Shopping Guide
The Complete Guide to SMS Marketing
Inspiration Gallery
Loyalty Program Generator
D2C Marketing Course
Fan Favorites
Glossary
Videos & Webinars
Success Stories

Partnerships

Partner Awards
App Market
eCommerce Platforms
Partner Program
Agency Partners
App Developer Terms
App Developer API Docs

Company

Contact Us
Request a Demo
Careers
Destination:D2C Conference
Customer Success
Refer a Friend
SMSBump
Amazing Women in eCommerce
About Yotpo

Support

Help Center
Contact Support
Release Notes
Accessibility Statement
Status
API Documentation
API Changelog

Register below

Already have an account? Login

Username *

Email address *

Company *

Password *

I accept the terms & conditions

loginBox.register.email_repeat

Login to the community

No account yet? Create an account

Username or Email

Password

Remember me

Forgot password?

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

Welcome to the

Trending Topics

Explore the community

Join conversations, learn and grow with people who get eCommerce like you

Got an idea? 💡

Check these out or submit yours to our product team today!

Latest updates

Check out what's new with Yotpo

Yotpo 🤝 Buy with PrimeNews

We're here to help: What is visual curation, and how do you use it with Yotpo Reviews?F.A.Q.

Photo ReviewNew

📌 RSVP now

Upcoming eCommerce events

🤓 Thought leaders

🌟 Badge winners

Not finding what you're looking for?

Get more from Yotpo

Register below

Login to the community

Scanning file for viruses.

This file cannot be downloaded