Photos for Reviews on site

Related products: Reviews & UGC

Right now it’s only possible for customers to leave a photo in the review if they get the e-mail. 

It should be possible to leve photos even if you don’t receive the email and leave the review directly from the site. 

Great way to show others the results of products and collect UGC

Thanks for the suggestion, we’ll be sure to consider this! 

@Lucas.lundberg great suggestion! 😊

I think @erikakwee, @Ran_H & @rweller, our Reviews Strategists will also love it and can share some thoughts & tips. 🙌🏻  

Hi @Lucas.lundberg this is a great suggestion and actually an enhancement that’s coming with our revamped Widgets 3.0 (being able to submit photos directly via an on-site widget)! The new widgets are currently in beta, so if you’d like to give them a try, please reach out to either support or your CSM. Thanks!


Thanks for the tag @Savina from Yotpo!

NewDiscussion ongoing

Enabling customers to leave photos in reviews directly from the website, without relying solely on email, can indeed enhance the user experience and help showcase the results of products while collecting user-generated content (UGC). To implement this functionality, you may need to consider the following steps:

1. Review Submission Process: Evaluate your current review submission process on the website. Determine if it allows customers to include photos or if it's limited to text-only reviews. If photos are not currently supported, you will need to modify the review submission process.

2. User Interface: Design an intuitive and user-friendly interface that allows customers to easily upload and attach photos while leaving a review. This could involve adding a designated area or button for photo uploads within the review submission form.

3. File Upload Integration: Implement a file upload feature that enables customers to select and upload photos directly from their device. Ensure that the file upload functionality supports various image formats and has appropriate size limitations to manage server resources and prevent misuse.

4. Image Handling and Storage: Determine how you will handle and store the uploaded images securely. Consider utilizing a content delivery network (CDN) or a reliable image hosting service to ensure efficient delivery and accessibility of the images within the reviews.

5. Review Moderation: Implement a review moderation process to ensure that any uploaded photos comply with your guidelines and policies. This step helps maintain the integrity of the reviews and prevents inappropriate or spammy content from being displayed.

6. Mobile Responsiveness: Ensure that the review submission process and photo upload functionality are optimized for mobile devices as well. Mobile responsiveness is crucial, as many users browse and interact with websites using their smartphones or tablets.

7. Testing and Feedback: Before making the feature available to all users, conduct thorough testing to identify and resolve any issues or usability concerns. Seek feedback from a group of users to understand their experience and make necessary improvements.

By incorporating the ability to leave photos directly within the website's review submission process, you can empower customers to share visual representations of their experiences and provide valuable UGC for others to see.

I've noticed a limitation with our current review system. As of now, customers can only leave a photo in their review if they receive an email. We should enhance this feature to allow users to upload photos directly from the site when leaving a review, even if they didn't receive the email. Enabling this capability will be a great way to encourage users to share their experiences and showcase the results of products through User-Generated Content (UGC). It will enhance the overall review process, making it more convenient and user-friendly. I believe this change will positively impact our platform and foster greater engagement among our customers. 

Hi everyone! We are testing a new feature that may help out with this request. Read more here & let us know if you’re interested in being part of the testing!

This feature not only simplifies the process for customers but also provides a more immediate and seamless way for them to share their product experiences. By enabling users to leave reviews with photos directly on the site, you can create a more engaging and visually informative platform that showcases the real-world results of your products. This enhancement could foster a sense of community and trust among potential customers of drawer rigid box, as they can see authentic images and testimonials directly on the site. It's a fantastic strategy for leveraging user-generated content to enhance the overall credibility and appeal of your products.