Review Submission Deadline



Best answer by lstack 28 November 2023, 17:44

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4 replies

Userlevel 3
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@Honoka as I understand it, you’re asking the below:

Is there a time limit until reviews can be posted?And is there a method to set it?

I need to confirm this with our product team and will get back to you ASAP!

Userlevel 3
Badge +4

@Honoka Here are some best practices for what we advise on publishing/rejecting reviews:

And here are the articles which will help you enable publishing settings within the product admin (a more direct response to your question):

Thank you for your response.
I wanted to ask if there is a time limit on how long a customer can submit a review from the review request email.

Userlevel 3
Badge +4

@Honoka thanks for clarifying! The customer has 6 months to respond.