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Getting Started with Yotpo

First things first...

  • 17 Conversations
  • 24 Answers
17 Conversations
Yotpo Team
Community Manager
Yotpo TeamCommunity Manager
published in Getting Started with Yotpo
The First 3 Things You Should Do in the Yotpo CommunityF.A.Q.

Welcome to the Yotpo Community! 👋Our community is meant to be a resource for both new and experienced Yotpo customers. Here, you can get help with any product on the Yotpo Platform, share strategies, and connect with our world-class product team to share your ideas on how our product can better serve your brand. Ready to get started? Here are the first three things you should do: Watch our welcome video In this video, @Ruthie Berber, Senior Manager of Community & Brand, offers an overview of the Community, along with some tips for finding your way around.  Explore the communityWe know that most people who come here for the first time have a question about one of our products. That’s why we have dedicated forums for each one:Reviews & Visual UGC Loyalty & Referrals Yotpo SMS & Email Subscriptions The Yotpo PlatformAnother popular thing to do here is to share your ideas for product features directly with Yotpo’s Product Team. Or maybe you want to hear about our latest pr

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Yotpo Team
Community Manager
2 years ago
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avasinclairNew Participant
asked in Getting Started with Yotpo
What’s the Best Way to Maximize iPhone Battery Life for Heavy Users?

I’ve been using my iPhone for a while now, but lately, I’ve noticed the battery life isn’t lasting as long as I’d like, especially with my heavy usage. I’m on my phone most of the day for work, social media, and streaming. I’ve tried a few things like reducing screen brightness and turning off some notifications, but it still feels like I’m charging more often than I’d like.For those of you who use your iPhone all day, what tips or settings have you found to be the most effective in extending battery life without sacrificing performance? Would love to hear your suggestions!

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3 minutes ago
Ruthie Berber
Employee
Ruthie BerberEmployee
posted in Getting Started with Yotpo
Which discussion topics would you like to see in the Yotpo Community?

Let us know what you’d like to hear more about!

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1 day ago
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brice78New Participant
asked in Getting Started with Yotpo
Strategies for Managing Online Communities with Niche User Needs?

Hi everyone, I’m managing an online community where users often face very specific technical challenges. Recently, I noticed a growing demand for tools and guides to help users bypass certain processes or restrictions in popular software. For example, there’s a guide here that addresses a common issue, and it's gotten some traction.I’m curious how others in this community handle such niche needs. Do you find it effective to provide resources directly, or do you guide users to third-party solutions? What’s your strategy for ensuring users find what they need without overloading them with options?"

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8 days ago
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cassNew Participant
asked in Getting Started with Yotpo
Yotpo Plan for non profit

Hello! Is there a plan for non-profit organisations?  Thanks

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9 days ago
stanjhon
stanjhonNew Participant
asked in Getting Started with Yotpo
Is creating a mod APK site good for online blogging?

In recent times, the concept of running a mod APK site as a platform for online blogging has garnered both interest and concern within the tech and blogging communities. Such a venture entails providing modified versions of popular applications, allowing users to access premium features without paying, and often involves bypassing restrictions set by the original app developers.Please share your thoughts and opinions.

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14 days ago
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johnsimpsonNew Participant
asked in Getting Started with Yotpo
Installed Yotpo Reviews, have 2 Reviews on a product published - Product shows 0 Reviews

As the title says. I’ve enabled everything, it accepts reviews from the product page no problem.  The reviews are auto published, and set to published right now. I can go to any product, write a review, and it accepts from there. However, no products show any review count - they remain at 0. What am I doing wrong? John

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2 months ago
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HonokaNew Participant
asked in Getting Started with Yotpo
About Editing Reviews

Is it possible for the management to edit customer reviews that have been posted?If so, could you explain how to make these edits?

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2 months ago
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smith_macNew Participant
asked in Getting Started with Yotpo
Thinking to start journey with Yotpo

Fragrances Oil was founded out of a desire to make premium fragrances accessible to everyone. As scent enthusiasts ourselves, it became impossible for us to turn a blind eye to the price markups traditionally seen in the industry. Whether it be marking up scents because of celebrity endorsement fees or pricey packaging, we realized perfumes were being sold for way more than they cost to make. So manging a brand with hundreds of new customers daily is not possible without a smart tools like Yotpo

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5 months ago
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DelilahhomeNew Participant
posted in Getting Started with Yotpo
Looking for a one time help with integrating Yotpo Reviews and Rewards from from SA and Smile

Hello Yotpo Community,We are switching from Shopper Approved and Smile.io to Yotpo Reviews and Loyalty Rewards programs.  I am looking for a freelancer to help me with the integrations, transfer of reviews, set up all the possible flows, and make sure everything is set up correctly.  I know this is probably very easy.  But, I want to make sure all best practices are implemented from the start.This would be a one time set up.  However, it could be turned into something more.Thank you Michael-CEO

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7 months ago
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johnsimpsonNew Participant
asked in Getting Started with Yotpo
Multiple Questions: Turning on Reviews for 1st Time, Reviews Widet

Two questions:How many review requests will a customer receive who have made 10 orders in the last 12 months.  Will they receive many review requests? I do not want to spam, and there seems to be no way to tell how many emails this is going to generate on a per customer basis. How do I highlight reviews on my front page in my Slideshow template in Shopify or if not in the Slidehow, beneath it

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8 months ago
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djjmnNew Participant
asked in Getting Started with Yotpo
Yotpo smsbump do not have pop-up

I downloaded the plugin smsbump from shopify and intend to use it. But after a week I realized that many of his functions are not the same as they were in the beginning.1. The webpage popup function is gone2. Contacts are not automatically synchronized3. The data analysis seems to be different from before. What's wrong with it? I've been looking for customer service everywhere and can't get in touch with anyone.

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lstack
Community Manager
10 months ago
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danimaiNew Participant
asked in Getting Started with Yotpo
The access token is missing

normal API call is not working even though providing access token it always return with error 401The access token is missing.

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lstack
Community Manager
10 months ago
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Maki NumanoNew Participant
asked in Getting Started with Yotpo
Can we send request email randomly?

Does anyone know if it's possible to send review emails randomly through Yotpo, and if so, how can it be done? As far as I know, there might be a way to change the delivery settings each time or to set up segmentation.Furthermore, it was mentioned that Chat-GPT can shuffle customers in Yotpo, is that accurate? If so, could you also provide information on how to set it up?Additionally, is it possible to send review request emails to specific individuals?

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lstack
Community Manager
11 months ago
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HonokaNew Participant
asked in Getting Started with Yotpo
Review Submission Deadline

レビュー投稿メールを受信して​​からレビューを投稿できるまでの時間制限はありますか? そしてそれを設定する方法はありますか？

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lstack
Community Manager
11 months ago
Yotpo Team
Community Manager
Yotpo TeamCommunity Manager
published in Getting Started with Yotpo
It’s been a year since we launched the Yotpo Community! 🎉🎉🎉

It’s been a year since we launched the Yotpo Community! 🎉🎉🎉 In our first year together we:  welcomed 1,091 Members started 337 Conversations and gave 358 Answers We have added 4 Groups to the Community: the Retention VIP Club, Subscriptions VIP Club, the Yotpo Grow program space, and our newest edition - eCommerce in Australia and New Zealand!Throughout all this change, we have been in awe of all of the Community members who post tips for those on their customer retention journeys, hop in to share their experiences on various eCommerce topics, and all those who genuinely want to help us make the Yotpo products better by submitting feature requests! So, here is to the Community members who have been with us since the beginning of this exciting journey: @rcherbals, @chuba131, @pmott, @ElliptiGO, @laurenb, @kelli.lynch, @sbursey, @Colin, @shane rmpco, @NicoleGomez, @John from FRC, @Danielle R, @Sarah Rossi, @Birkis, @rajkakkar​​@KevenEngelke, @Gene43, @SueJ, @NJ Falk, @hjones, @Col

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Yotpo Team
Community Manager
1 year ago
Savina from Yotpo
Employee
Savina from YotpoEmployee
posted in Getting Started with Yotpo
What are the most frequent sections you check when visiting the community platform? 

Hey all So much has been happening around our community since it was launched.  Do you have a favorite section you always check for new information and updates? Do you need more information or insights on a specific topic?  Share with us your feedback! We would love to make this community as helpful as possible!  Your friendly community admin,Savina  

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Sarah Rossi
2 years ago
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