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Review not appearing on ourwebsite


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How long does it take for Yotpo to publish a review to a website? The dashboard says our latest review was published, but it’s been 36 hours and it’s not showing on our website.

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Best answer by lstack 21 November 2023, 21:06

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@Barry I apologize for our delayed response! The review should sync much quicker than 36 h. Can you let me know if you’re seeing this review now or if we can still help? Thanks!

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It’s there now, thanks.

Side note: are there any plans to update Yotpo’s website interface? Not at all user-friendly, and certainly not intuitive, and I’ve heard that from a lot of people already.

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@Barry do you mean this community, or our product itself? 

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Not this community, but Yotpo’s (the product) website.

Thanks,

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@Barry we do have some exciting changes in the works for 2024! May I let our product team know that you’d be interested in providing some feedback as they work on these updates?

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I really can’t send the time on it, there are just so many things wrong with the interface. Of all the apps in my tech stack Yotpo is the least user friendly. and the one I dread interacting with. The whole website needs a do over. Maybe someone else here can provide detailed feedback. Thanks.

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