After I imported my 1000+ (maybe 2000 or more) subscribers from shopify into yotpo as yotpo asked, yotpo only set 200+ recent purchasers as subscriptions, and all others were inactive , and I can't modify this state, why? This is a Black Friday sale! And there is almost no customer service, the live chat never gets through! !
Why does the shopify subscriber show invalid after importing yotpo?
hi
cc:
Hi
hi
cc:
Thank you guys, but until now, my problem is still not solved. And the Black Friday Cyber Monday sale is over. SMS BUMP didn't help me during this period, instead it kept draining my energy (because of the problem I reported).
It has been a long time since I reported this problem, and I have probably received 3-4 feedback letters from you, each of which is useless. In the last letter, you said to go to the technical department to investigate, and I am still waiting for a reply.
case #00863385
After I imported my 1000+ (maybe 2000 or more) subscribers from shopify site into yotpo as yotpo asked, yotpo only set 200+ recent purchasers as subscriptions, and all others were inactive , and I can't modify this state, why? This is a Black Friday sale! And there is almost no customer service, the live chat never gets through! !
I recommend double-checking the import process to ensure it was executed correctly. Reviewing Yotpo's documentation and reaching out to their support team through alternative channels, such as email or phone, may also help address your concerns. Stay persistent and patient in seeking a resolution, and provide specific details about the issue to assist their support team in resolving it effectively.
After I imported my 1000+ (maybe 2000 or more) subscribers from shopify like rainguardroofs into yotpo as yotpo asked, yotpo only set 200+ recent purchasers as subscriptions, and all others were inactive , and I can't modify this state, why? This is a Black Friday sale! And there is almost no customer service, the live chat never gets through! !
The issue is that, although I imported over 1000 (or maybe even 2000) subscribers, Yotpo seems to have only designated around 200 of the most recent purchasers as active subscriptions. This is causing a major concern for me, especially considering we're in the midst of a crucial Black Friday sale. What's more, I've been trying to get in touch with their customer service through live chat, but it appears that I can't get through, which is adding to my frustration.
After I imported my 1000+ (maybe 2000 or more) subscribers from shopify into yotpo as yotpo asked, yotpo only set 200+ recent purchasers as subscriptions, and all others were inactive , and I can't modify this state, why? This is a Black Friday sale! And there is almost no customer service, the live chat never gets through! !
I recommend double-checking the import process to ensure it was executed correctly. Reviewing Yotpo's documentation and reaching out to their support team through alternative channels, such as email or phone, may also help address your concerns. Stay persistent and patient in seeking a resolution, and provide specific details Click here about the issue to assist their support team in resolving it effectively.
After I imported my 1000+ (maybe 2000 or more) subscribers from shopify into yotpo as yotpo asked, yotpo only set 200+ recent purchasers as subscriptions, and all others were inactive , and I can't modify this state, why? This is a Black Friday sale! And there is almost no customer service, the live chat never gets through visit here!
It seems there might be an issue with the integration between Shopify and Yotpo. It's possible that Yotpo's system has categorized some of your imported subscribers as inactive. This could be due to various reasons, such as incomplete data or discrepancies in the import process. Unfortunately, the lack of customer service availability is frustrating, especially during a crucial time like Black Friday. I recommend reaching out to Yotpo's support team via email or other available channels to address this issue promptly. They should be able to assist you in resolving the problem and ensuring all your subscribers are properly activated.
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