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K
kristelsilangNew Participant
asked in Ask your question

How do I set up a custom earning rule where the customer uploads a screenshot to earn points?

I’ve read the guide on how to set up custom earning rules with an API call.I want the customer to upload or send us an e-mail with a screenshot to earn points. Do you have any suggestions on how I can do this? Is there a way of doing it on the landing page or communicating that on the landing page?  

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1 day ago
N
Employee
norawEmployee
posted in Retention strategies

Free Creative Audit and Roadmap for Yotpo Brands

Roadmap is an a-la-carte creative strategy tool that helps e-comm brands test smarter advertising assets. Within 7 days an experienced creative strategist will audit your current assets, provide a detailed trend analysis, and make asset recommendations that can improve performance moving forward. Through our partnership with Roadmap, all Yotpo brands can receive a Standard Roadmap completely free ($1,250 value) for a limited time. To receive your Roadmap, simply sign up here and the Roadmap team will reach out.

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1 day ago
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Tarni PearceNew Participant

Increase of max padding limits in EmailNew

I would love to see the max padding limits increased from 40px to at least 80px to allow for more customisation, particularly with text blocks. We have just made the switch from Klaviyo and this is definitely a flaw I would say in comparison to Klav.

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2 days ago
J
jleeNew Participant
asked in Ask your question

How to check my Average Star Ratings?

Hey fam, can you help me - I’m trying to find the summary of all my reviews data. I need to check my Average Star Ratings over time, but can’t seem to figure out where the information is stored. 😅 

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3 days ago
P
PMJNew Participant
asked in Reviews & VUGC

Re-sent review request and replacement review is strange?

Hey there! I’m just trying to figure out if this is normal and if the feature is working as it should. We were testing the re-send review request option, so we had a customer (friend) leave a review (they had made a purchase and the request was in their email) and they left a great review, and when we re-sent the request they were just going to change the star rating from 4 to 5. Well they got the re-sent request, but when the review updated all of their original review was replaced and now the header just says “revised review” and the body says “now with five stars”. The person told us there wasn’t a space to write a review just to change the star rating? It seems to kind of invalidate the whole process of asking a customer to revise a review if they can’t actually write anything :(We traded a really thoughtful four star review for a five star one that looks like it's written by an AI bot :(Is there some potential that this person accidentally looked over the space to customize the re

7
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3 days ago
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abracadabranycNew Participant
asked in Loyalty & Referrals

How shopify accounts become subscribed email marketing customers

Trying to understand the process using shopify. When a person creates an account on shopify, but does NOT click subscribe to email marketing, do they get an email asking them to subscribe to email so that they can join rewards or do they automatically get rewards?If not, how do accounts get the rewards email? Trying to understand the process from people creating accounts, what messaging they recieve etc..how we can edit that - this way we can invite people off line in person at our POS to join.

2
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4 days ago
toxsltechnologies
toxsltechnologiesNew Participant
asked in Ask your question

How to Develop a Mobile App?

Conceptualize Your Idea: Define the app’s purpose, target audience, and key features. Research and Plan: Conduct market research and create a detailed plan outlining functionalities, design, technical requirements, budget, and timeline. Create Wireframes: Sketch rough layouts and flow of the app to visualize structure and user interface. Design the UI: Design an intuitive, aesthetically pleasing, and consistent user interface. Choose the Development Approach: Decide between native, hybrid, or mobile app based on your needs. Set Up Development Environment: Install necessary tools and SDKs based on the platform (Xcode for iOS, Android Studio for Android, etc.). Develop the App: Code the backend, frontend, and integrate them. Test continuously for bugs and usability issues. Test Thoroughly: Conduct functional, usability, performance, and security tests. Beta Testing: Release a beta version to a small user group for feedback. Launch the App: Submit the app to app stores,

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6 days ago
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littlemasterbuildersNew Participant
asked in Introduce Yourself

Engaging Fun: Summer Camp Activities for 6-Year-Olds and STEM Camps Near Me

Summer camp activities for 6-year-olds should be both fun and developmentally appropriate, featuring games, crafts, and simple science projects. For a more specialized experience, explore STEM camps near me, where kids dive into science, technology, engineering, and math through interactive, hands-on activities. Combining playful learning with STEM exploration, these camps provide an enriching summer full of discovery and creativity for young learners.       

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8 days ago
R
Employee
Ran_HEmployee
posted in Reviews & VUGC

How Yotpo Is Working to Promote an Authentic Review Experience

Hello,We get many questions related to this, so here is a quick update you might find useful.  As a Yotpo customer, you can rest assured that your reviews provider reflects the most up-to-date regulations from the Federal Trade Commission (FTC) and the EU Omnibus Directive when it comes to collecting, moderating, and displaying reviews. Learn more here. You are welcome to reply here with any additional questions you may have 

7
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18 days ago
K
kargNew Participant
asked in Reviews & VUGC

Star ratings fail to display after search

I have a product listing by category page that has a filter function at the side.The store is hosted on BigCommerce.At each product card, there is a Yotpo Star Rating for each respective product. The problem is that after filter been applied (for example show Female only clothing), the Star Rating has disappeared from the card. How do I get Star Rating to display again?

2
A
22 days ago
F
franciscoInspiring
posted in Reviews & VUGC

urgent yotpo widget broken after dashboard error 500 fix

Hello,Case #00788718 - Can you please talk to support to escalate ticket and give us an urgent solution? We requested to fix our dashboard since it displayed an error 500. Support replied they did it and since then they broke the design of the widget in our site.

12
S
25 days ago
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