eCommerce Marketing chat

Share your best strategies and best practices.

135 Conversations

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Roddy123New Participant
asked in Ask your question

Yotpo Email Setup Validation Error

Are there any specific firewall or server settings that need to be adjusted to allow connectivity with Google Mail for the toolsregion site?Also, need to verify the availability of the Google Mail service.Help us to get know, also can do one to one meeting to solve my query. Thanks!regardsRoddy Barrison

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4 days ago
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robwentNew Participant
asked in Ask your question

Loyalty & Conversions with WooCommerce

Hi,I noticed that most integrations support loyalty and conversions, but the WooCommerce one only supports reviews and galleries. So I wanted to ask the developers if this is on the roadmap for WooCommerce and if so, when would it be expected? Has anyone else managed to set this up through the generic instructions with the WordPress API or Woo webhooks that could share the steps? Thanks for any tips! 

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lstack
Community Manager
4 days ago
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kristelsilangNew Participant
asked in Ask your question

How do I set up a custom earning rule where the customer uploads a screenshot to earn points?

I’ve read the guide on how to set up custom earning rules with an API call.I want the customer to upload or send us an e-mail with a screenshot to earn points. Do you have any suggestions on how I can do this? Is there a way of doing it on the landing page or communicating that on the landing page?  

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10 days ago
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rachelbNew Participant
asked in Ask your question

Yotpo X Klaviyo: Viewing redemptions in Klaviyo

Hi! I am wanting to exclude loyalty members who have made a redemption in the last 30 days from a flow. I’m trying to filter these members in a Klaviyo flow but I can’t seem to find a metric which will ID these loyalty members.  I created a segment in Yotpo to see who these people are, but it doesn’t look like you can sync segments to Klaviyo from Yotpo either? Thanks so much!

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11 days ago
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MacrotesterNew Participant
asked in Ask your question

How to do seo and Boost my website Organically?

What I do to rank my website through search engine optimization. I can also share my website niche and linkNiche: Mouse testerWebsite: MacroTester.com

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11 days ago
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merryjhonNew Participant
posted in Retention strategies

The importance of website navigation in e-commerce organic SEO services

Website navigation is a critical factor in both user experience and organic SEO services for e-commerce websites. As an Organic SEO Services in USA, it's important to create clear and intuitive website navigation that makes it easy for users to find the products they're looking for. Effective website navigation can also improve search engine rankings by ensuring that all pages are properly linked and accessible to search engine crawlers. Prioritizing website navigation can lead to improved user engagement, increased conversions, and higher organic search rankings.

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16 days ago
Savina from Yotpo
Community Manager
Savina from YotpoCommunity Manager
published in Industry chat

5 ways to take care of your mental health as an entrepreneur

Did you know that May is Mental Health Awareness Month? It originated in the United States in 1949, and is celebrated with various events focused on raising awareness and recognizing the impact of good mental health on overall well-being.Building, running, and owning a business can take a toll on entrepreneurs. The very character traits that power your success as an entrepreneur like risk-taking, persistence, and competitiveness may put your mental health at risk.According to the National Institute of Mental Health, when it comes to your mental health, self-care can help you manage stress, lower your risk of illness, and increase your energy. Even small acts of self-care in your daily life can have a significant impact.  Self-care means taking the time to do things that help you live well and improve both your physical and mental health.  Tip 1: Just Move Your BodyYour physical health is critical to your overall well-being. That doesn’t mean you have to “rise and grind” every single da

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Ruthie Berber
Community Manager
18 days ago
lstack
Community Manager
lstackCommunity Manager
posted in Retention strategies

AMA: Experts from Dr. Squatch & Bubble Skincare on Retention Challenges

Emma Richard, Senior Data Analyst at Dr. Squatch, and Emma Standing, Director of eCommerce & Customer Experience at Bubble Skincare, experience retention challenges just like the rest of us.  They provided their expert opinions at our Retain Forward event, but they’re also here to answer your questions directly! Ask them anything about measuring, driving, or leveling up retention here for a limited time 👇🏼

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18 days ago
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avalornaNew Participant
asked in Ask your question

Why does the shopify subscriber show invalid after importing yotpo?

After I imported my 1000+ (maybe 2000 or more) subscribers from shopify into yotpo as yotpo asked, yotpo only set 200+ recent purchasers as subscriptions, and all others were inactive , and I can't modify this state, why? This is a Black Friday sale! And there is almost no customer service, the live chat never gets through! !

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19 days ago
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franciscoInspiring
asked in Ask your question

Lost stars in organic seo results

Hello,I noticed from months ago that the stars ratings dissapeared in our organical seo results. Is this due to the plan we currently have or is it any other reason? We had stars displaying in seo results in the past but apprently this function dissapeared for no reason. Can you please help me recover this function?

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20 days ago
MelissaSullivan
MelissaSullivanNew Participant
posted in Retention strategies

Experience the power of Magento 2 with Upgrade Services, elevate your eCommerce growth

Magento is constantly working to keep the platform strong and up-to-date by regularly updating and releasing new versions. However, the complete revamp of the platform - transitioning from 1.X to 1.X up to Magento 2.X - in 2015 was the effort of this website builder to ensure that Magento 2 stand out from any similar eCommerce ecosystem and help to the growth for their clients. The new features, security improvements, bug fixes, a better shopping experience, and superior features make Magento 2 the finest replacement for Magento 1. If you're currently using Magento 1, it is time for Magento Upgrade services to make your eCommerce business more effective and managed.

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20 days ago
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franciscoInspiring
asked in Ask your question

Problem to display reviews on mobile devices

Hello,I am paying some developer hours because as far as I know the footer badge is only clickable to open the window reviews when the side tag “reviews” is displayed. We had to hide this side tag “reviews” from our web when customers visit it from mobiles because this reviews tag was affecting other web functionality buttons such as the one used to pass pictures. So now if you enter our web centraldelhogar.com from a computer you can click on the footer badge and the reviews new window open but if you click the badge from a mobile the customer can’t read reviews because the reviews window does not pop up because the side badge is hidden. Is there any code or easy way to configure the option for the reviews window to open when clicking footer badge from mobiles?Thanks,Francisco

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28 days ago
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ItsmejoshNew Participant
asked in Ask your question

SMSBump Abandon cart Coupon excluding products

Hello! I have some products that have MAP pricing. With the abandoned cart flow there appears to be no way to exclude certain products from the coupon code that goes out. There appears to be a way for me to apply a static code that I create in shopify and include it however, with browser extensions like honey this would get pulled in and I would have code leakage. I’d like to move all my SMS over from Klaviyo to SMSbump but this hiccup is what is preventing me. Does anyone have a workaround that would allow this to work. 

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1 month ago
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NikkiNew Participant
asked in Ask your question

Cookie consent on Magento 2

Hi, I’m trying to make our website compliant with cookie consent laws, and I noticed that the Yotpo extensions sets a cookie (yotpo_pixel) which I can’t catch by my third-party software, so people who have opted out of cookies still get this cookie.Does anyone have a solution to this?

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Savina from Yotpo
Community Manager
1 month ago
katinanjelina
katinanjelinaNew Participant
posted in Retention strategies

How to troubleshoot common Magento website issues?

Magento is a powerful eCommerce platform that provides online store owners with robust features. However, like any software, Magento website support services may encounter issues from time to time. Here are some common Magento website issues and how to troubleshoot them.Slow Website Speed - A slow website can frustrate customers and negatively impact conversions. One way to address this issue is to optimise images and enable caching. Another way is to upgrade to a faster web hosting plan.Payment Gateway Integration Errors - Payment gateway integration issues are a common problem for Magento websites. Ensure that the payment gateway is integrated correctly and up-to-date. If the problem persists, contact your payment gateway provider for support.Shipping Calculation Errors - Incorrect shipping calculations can result in overcharging or undercharging customers. Check your shipping configuration settings and ensure that they are accurate.Product Import/Export Issues - If you are experienc

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1 month ago
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buildingplasticsNew Participant
asked in Ask your question

EKM eCommerce platform integration

I have changed platforms from Volusion to EKM and need to integrate Yotpo. Anyone managed to do this? thanks in advance

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Savina from Yotpo
Community Manager
1 month ago
Jessica at Yotpo
Community Manager
Jessica at YotpoCommunity Manager
published in Industry chat

Sustainable D2C: Impactful Strategies from Amazing Women in eCommerce

Consumers have never cared more about sustainability, and if eCommerce brands want to foster brand loyalty and retention, they need to make a bigger impact and more importantly — prove to shoppers that they are committed to helping the planet.We spoke to women from sustainable brands about what they’re doing to make eCommerce more Earth-friendly, and they had a lot to say about authenticity, transparency, and communicating your brand values effectively. Here are six ways you can foster sustainability, make an impact, and forge deeper relationships with your customers. Consider every part of the product journeyFor a product to be truly sustainable, brands need to look at where they source their ingredients, how the products are made, and also look ahead to shipping and what happens when the product reaches the end of its lifecycle.“Everything from our products to packaging is consistent with our ethos of being a conscious brand,” says Laide O., Founder of Earth-friendly dinnerware brand

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Jessica at Yotpo
Community Manager
1 month ago
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downlitebeddingNew Participant
asked in Ask your question

How To Selectively Showcase Reviews With Specific Keywords

We re trying to figure out how to selectively choose reviews with specific keywords. We do a lot of hotel bedding and want to showcase to customers reviews from customers who bought an item after enjoying at a hotel. For example “Hilton hotels”, I then want to put those reviews on a webpage - it can be dynamic or static’. Thx!

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Savina from Yotpo
Community Manager
1 month ago
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CityChickNew Participant
asked in Ask your question

Sales tax with subscriptions

Hi there,What does ReCharge do to make sure that sales tax is correct on all the orders placed? We currently use ReCharge for our subscriptions. ReCharge uses Stripe payments and the sales tax can be different if they don’t update the sales taxes. Thank you for your time!Heath with CtyChick 

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1 month ago
Yotpo Team
Community Manager
Yotpo TeamCommunity Manager
published in Retention strategies

Some of The Best Mother’s Day Campaign Ideas to Drive Customer Engagement

For eCommerce merchants, Mother’s Day is a great opportunity to generate new sales. According to the NRF, pending on Mother’s Day gifts in 2022 broke records, reaching about $31.7 billion, and per-person spending peaked at $245.76. Suffice to say, there’s quite a lot of opportunity for brands that offer products or services that might be a fit for Mother’s Day celebrations.So how can eCommerce brands get in on Mother’s Day marketing? By shining a spotlight on authentic customer experiences. What shoppers are spending on for Mother’s Day According to research conducted by the National Retail Federation, these were the top gift categories for moms in 2022:Greeting cards (75%) Flowers (72%) Experiences (57%) Gift cards (52%) Clothing and accessories (45%)Don’t fall under one of those categories? That doesn’t mean you should just throw in the towel on Mother’s Day — it just means you need to get creative.To help you get inspired, we’re sharing our top seven Mother’s Day marketing campaigns

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Yotpo Team
Community Manager
2 months ago
MelissaSullivan
MelissaSullivanNew Participant
posted in Retention strategies

The exclusive platform to do business online.

Magento provides the exclusive platform that enables Magento interfacing capabilities for enterprise development to ensure the highest quality commercial presence on the internet domain. We will present the most popular and effective designs for Magento Ecommerce Support Services for your eCommerce development. As a flag-bearer and the top Magento Web Development Company, you will discover Magento expertise at an elite quality at We. Offering robust storefront models to our customers is our goal; as such, you can now incorporate and enhance features into your online store to improve your scalability. Our Magento web development company follows the standard Magento development services in the USA method, using the most modern IDEs. We provide prompt and efficient solutions for all our customers. Our services are beneficial to those companies in the initial stages of website launch or migration of their website, as well as digitising business. We have the technical expertise and take the

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2 months ago
Savina from Yotpo
Community Manager
Savina from YotpoCommunity Manager
published in Retention strategies

🌿 Get some inspiration from our most sustainable Yotpo Community members

Over 84% of global respondents said they are more inclined to buy from a brand whose values align with their own. This number jumps to well over 90% when you look at Gen Z respondents. Connecting shoppers with your brand values is at the center of solving the sustainable puzzle in eCommerce, and according to Forbes, in 2023, Sustainability will no longer be optional. Make sense of the new trends and consumers’ demands by exploring some of our members’ sustainable programs.  Harper Wilde Empowering women has been part of Harper Wilde since day one. Education and empowerment are at the core of everything the brand is doing.🌿 Sustainable impact: Since they launched their recycling program: Recycle, Bra, they recycled over 87 000 bras.🌿 Why it matters:Donation centers don't accept worn bras. There are over 30 pieces used to construct a single bra, making them a tricky item to dispose of sustainably. When Harper Wilde couldn't find a way to sustainably dispose of old bras, she decided to

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Savina from Yotpo
Community Manager
2 months ago
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adamlongNew Participant
asked in Ask your question

How do I get a badge?

Where can I find info on how the badges work?

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2 months ago
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ivicadjuricNew Participant
asked in Ask your question

Design editing for coupon email

How can I edit design for coupon email? I can only edit text and date settings, but I can not change email design?

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2 months ago
Ruthie Berber
Community Manager
Ruthie BerberCommunity Manager
published in Industry chat

Introducing the 2023 Amazing Women in eCommerce Honorees

This was a record-breaking year for Amazing Women in eCommerce, a program that Yotpo launched in 2018 to recognize visionary women in the eCommerce space. We received more than 3,700 nominations from across the eCommerce industry for women from brands, agencies, and service providers. For each nomination, Yotpo donated $5 to Girls Inc., meaning we were able to donate more than $18,500 to the organization, to help support the next generation of women in business.The women who make up the 2023 Honorees were selected across five categories: Founder, Leader, Marketer, Innovator, and Rising Star. Together, they embody the qualities that make them stand out among their peers — creativity, passion, and drive. We are proud to champion the achievements of these amazing women and to support Girls Inc., promoting women empowerment today and tomorrow.Don’t take our word for how impressive these women are. Get to know them below! Meet the Honorees  Gwen Beloti, Founder and Creative Director, Gwen B

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Ruthie Berber
Community Manager
3 months ago
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