Hi Team! Since moving from our old review app to Yotpo, my web developer and SEO manager have noticed that our site can not be crawled by semrush due to a large HTML file. Digging deeper, they found the issue being caused by the Yotpo app. Has anyone had the same experiences?
We were having an issue where we couldn’t get Yotpo configured in our Adobe Commerce/Magento v2.4.6 store & figured out it was due to it being set to “Single Store Mode”. We opened a ticket with Yotpo support & they told us it was a known issue and it’s not currently supported but there was no timeline or information on if/when it would be fixed which is confusing because when searching for more information on this problem we found there to be many references to “Single Store Mode” within the official Yotpo extension & the functionality was even built into previous Magento releases so it looks like this was supported at some point. So we just wanted to see if anyone else has run into this issue & if they were able to figure out a solution that didn’t involve changing the store mode? We have a lot of extensions & customizations so changing that store mode would require a considerable amount of testing & potentially development work if it were to break anythin
After I imported my 1000+ (maybe 2000 or more) subscribers from shopify into yotpo as yotpo asked, yotpo only set 200+ recent purchasers as subscriptions, and all others were inactive , and I can't modify this state, why? This is a Black Friday sale! And there is almost no customer service, the live chat never gets through! !
Hello,I noticed from months ago that the stars ratings dissapeared in our organical seo results. Is this due to the plan we currently have or is it any other reason? We had stars displaying in seo results in the past but apprently this function dissapeared for no reason. Can you please help me recover this function?
In recent times, the concept of running a mod APK site as a platform for online blogging has garnered both interest and concern within the tech and blogging communities. Such a venture entails providing modified versions of popular applications, allowing users to access premium features without paying, and often involves bypassing restrictions set by the original app developers.Please share your thoughts and opinions.
Are there any specific firewall or server settings that need to be adjusted to allow connectivity with Google Mail for the toolsregion site?Also, need to verify the availability of the Google Mail service.Help us to get know, also can do one to one meeting to solve my query. Thanks!regardsRoddy Barrison
I’ve read the guide on how to set up custom earning rules with an API call.I want the customer to upload or send us an e-mail with a screenshot to earn points. Do you have any suggestions on how I can do this? Is there a way of doing it on the landing page or communicating that on the landing page?
I'm looking to get a client set up with Yotpo on Shopify, but wanted to verify that all Yotpo modules can be translated as it's not clear to me from the articles in the help centre, which address this feature by feature.Are there any current or upcoming modules that were presented at Retain Forward that *will not* be translatable? 🙏
Hey there! I’m just trying to figure out if this is normal and if the feature is working as it should. We were testing the re-send review request option, so we had a customer (friend) leave a review (they had made a purchase and the request was in their email) and they left a great review, and when we re-sent the request they were just going to change the star rating from 4 to 5. Well they got the re-sent request, but when the review updated all of their original review was replaced and now the header just says “revised review” and the body says “now with five stars”. The person told us there wasn’t a space to write a review just to change the star rating? It seems to kind of invalidate the whole process of asking a customer to revise a review if they can’t actually write anything :(We traded a really thoughtful four star review for a five star one that looks like it's written by an AI bot :(Is there some potential that this person accidentally looked over the space to customize the re
Hello! I have some products that have MAP pricing. With the abandoned cart flow there appears to be no way to exclude certain products from the coupon code that goes out. There appears to be a way for me to apply a static code that I create in shopify and include it however, with browser extensions like honey this would get pulled in and I would have code leakage. I’d like to move all my SMS over from Klaviyo to SMSbump but this hiccup is what is preventing me. Does anyone have a workaround that would allow this to work.
Hi, I’m trying to make our website compliant with cookie consent laws, and I noticed that the Yotpo extensions sets a cookie (yotpo_pixel) which I can’t catch by my third-party software, so people who have opted out of cookies still get this cookie.Does anyone have a solution to this?
Hello,My hosting people confirmed that the reason why my web is running extremely is due to calls to amazonweb services. The calling line is:12u IPv4 3706246018 0t0 TCP lin157.loading.es:46754->ec2-3-226-207-132.compute-1.amazonaws.com:https (ESTABLISHED)I believe this are the api calls from yotpo module to your servers. Can you please confirm? I can’t handle or affords having an extremely slow webpage due to having yotpo. I have been carrying this problem for months but it seems it is getting worst and worst. I will have to consider moving to another supplier if the problem is not solved.Can anybody from the yotpo tech department offer me a tailored solution to solve this? We already implemented a script that was passed to us by them but the problem seems is not solved.
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.