Skip to main content

Unanswered questions

58 Conversations
A
avasinclairNew Participant
asked in Getting Started with Yotpo
What’s the Best Way to Maximize iPhone Battery Life for Heavy Users?

I’ve been using my iPhone for a while now, but lately, I’ve noticed the battery life isn’t lasting as long as I’d like, especially with my heavy usage. I’m on my phone most of the day for work, social media, and streaming. I’ve tried a few things like reducing screen brightness and turning off some notifications, but it still feels like I’m charging more often than I’d like.For those of you who use your iPhone all day, what tips or settings have you found to be the most effective in extending battery life without sacrificing performance? Would love to hear your suggestions!

31
M
10 minutes ago
J
jedwardsNew Participant
asked in SMS & Email
Automatic Resend Unopens

Is there a way to automatically resend unopened emails?I’ve tried creating a segment of people who have not opened emails in 1 day, 3 days, 7 days, so I can duplicate my email campaigns and resend it to only those who didn’t open the original email and it didn’t work.I want to increase my open rates, but being able to automatically set each campaign to resend to those who didn’t open the original email in 3 days, would be a game changer! Not many other providers have this functionality, but it’s definitely one I’d like to have. Any thoughts or suggestions? 

1789
V
1 day ago
C
cassNew Participant
asked in Loyalty & Referrals
Loyalty points based on action

Hello, Is there a way for members to cumulate points with other action than transactions? Ex: you select pick up and store and receive more points… Thanks! 

40
J
3 days ago
A
avasinclairNew Participant
asked in Ask your question
How Do You Keep Your iPhone Battery Healthy Over Time?

Hey everyone!I’ve been an iPhone user for a few years now, and I’m curious about what others are doing to keep their battery health up as long as possible. I know batteries naturally degrade, but I’ve heard things like charging to only 80%, avoiding full drain, and even enabling certain settings can make a difference.For those of you who’ve managed to keep your battery health above 90% after a year or more, what tips or habits would you recommend? Are there any specific settings you use, charging routines you follow, or accessories you swear by?

122
A
6 days ago
E
emamNew Participant
asked in Community Guidelines
Book Promotion Services to Expand Your Audience

Choosing the right book promotion service can help your book reach its full potential by connecting with readers who are eager for new stories. Services like book promotion services Go Social, and Book Baby offer specialized marketing, from targeted ad campaigns to social media outreach, that boosts your book’s visibility and credibility. With expert promotion, authors can grow their readership, drive sales, and build a strong author brand in today’s competitive market.    

30
E
7 days ago
B
brice78New Participant
asked in Getting Started with Yotpo
Strategies for Managing Online Communities with Niche User Needs?

Hi everyone, I’m managing an online community where users often face very specific technical challenges. Recently, I noticed a growing demand for tools and guides to help users bypass certain processes or restrictions in popular software. For example, there’s a guide here that addresses a common issue, and it's gotten some traction.I’m curious how others in this community handle such niche needs. Do you find it effective to provide resources directly, or do you guide users to third-party solutions? What’s your strategy for ensuring users find what they need without overloading them with options?"

565
M
8 days ago
C
cassNew Participant
asked in Loyalty & Referrals
Square integration

Is there a Square (Online au POS) integration for loyalty? Any limitation or issues?  Thanks! 

50
C
9 days ago
C
cassNew Participant
asked in Getting Started with Yotpo
Yotpo Plan for non profit

Hello! Is there a plan for non-profit organisations?  Thanks

10
C
9 days ago
S
SpryTribe_JVNew Participant
asked in SMS & Email
Side by Side Images Stacking In Mobile Emails

Hello.  I am very new to the YOTPO email editor as I am a Klaviyo convert.I am trying to keep these images side by side in the mobile email, but it stacks them.  Is there a specific setting I am missing to keep them side by side?The mobile version of the email is an absolute mess.     

575
D
10 days ago
stanjhon
stanjhonNew Participant
asked in Getting Started with Yotpo
Is creating a mod APK site good for online blogging?

In recent times, the concept of running a mod APK site as a platform for online blogging has garnered both interest and concern within the tech and blogging communities. Such a venture entails providing modified versions of popular applications, allowing users to access premium features without paying, and often involves bypassing restrictions set by the original app developers.Please share your thoughts and opinions.

1872
M
14 days ago
M
makebaNew Participant
asked in Reviews & VUGC
Reviews Not Being Published

How long does it typically take for the reviews to be published?  There are reviews that are showing as published but they are not visible on our website.

441
J
19 days ago
N
NikkiNew Participant
asked in Ask your question
Cookie consent on Magento 2

Hi, I’m trying to make our website compliant with cookie consent laws, and I noticed that the Yotpo extensions sets a cookie (yotpo_pixel) which I can’t catch by my third-party software, so people who have opted out of cookies still get this cookie.Does anyone have a solution to this?

58024
T
1 month ago
B
BharatNew Participant
asked in The Yotpo Platform
Yotpo Aggregation API endpoint not found

Hello guys,I am encountering an issue with the Yotpo aggregation API. Below are the details.API: https://api.yotpo.com/messaging/v3/stores/store_id/analytics/query/aggregationsResponse: {    "message": "Not Found",    "url": "/stores/...",    "code": 404}i already integrated this API with my code, and it was working fine for a long time.However, today I suddenly started getting this error. its like endpoint is not found. I can't find any details about this in the documents as well.Please share any relevant insights regarding thisThank you,  

250
B
1 month ago
S
sharibNew Participant
asked in Reviews & VUGC
I have to sort the reviews present on the product description page. Is it possible achieve using a free account?

I am trying to select the box but getting error? I am using the free plan of yotpo 

796
S
1 month ago
toxsltechnologies
toxsltechnologiesNew Participant
asked in Ask your question
How to Develop a Mobile App?

Conceptualize Your Idea: Define the app’s purpose, target audience, and key features. Research and Plan: Conduct market research and create a detailed plan outlining functionalities, design, technical requirements, budget, and timeline. Create Wireframes: Sketch rough layouts and flow of the app to visualize structure and user interface. Design the UI: Design an intuitive, aesthetically pleasing, and consistent user interface. Choose the Development Approach: Decide between native, hybrid, or mobile app based on your needs. Set Up Development Environment: Install necessary tools and SDKs based on the platform (Xcode for iOS, Android Studio for Android, etc.). Develop the App: Code the backend, frontend, and integrate them. Test continuously for bugs and usability issues. Test Thoroughly: Conduct functional, usability, performance, and security tests. Beta Testing: Release a beta version to a small user group for feedback. Launch the App: Submit the app to app stores,

292
F
1 month ago
F
franciscoInspiring
asked in Ask your question
Lost stars in organic seo results

Hello,I noticed from months ago that the stars ratings dissapeared in our organical seo results. Is this due to the plan we currently have or is it any other reason? We had stars displaying in seo results in the past but apprently this function dissapeared for no reason. Can you please help me recover this function?

937
T
1 month ago
P
PMJNew Participant
asked in Reviews & VUGC
Re-sent review request and replacement review is strange?

Hey there! I’m just trying to figure out if this is normal and if the feature is working as it should. We were testing the re-send review request option, so we had a customer (friend) leave a review (they had made a purchase and the request was in their email) and they left a great review, and when we re-sent the request they were just going to change the star rating from 4 to 5. Well they got the re-sent request, but when the review updated all of their original review was replaced and now the header just says “revised review” and the body says “now with five stars”. The person told us there wasn’t a space to write a review just to change the star rating? It seems to kind of invalidate the whole process of asking a customer to revise a review if they can’t actually write anything :(We traded a really thoughtful four star review for a five star one that looks like it's written by an AI bot :(Is there some potential that this person accidentally looked over the space to customize the re

27911
M
1 month ago
D
diegocantupNew Participant
asked in Reviews & VUGC
Magento to Shopify Migration - Yotpo reviews not showing

Hello, We recently migrated our store from Magento to Shopify and prior product reviews are not showing, even after connecting to Yotpo. Does anyone know how to show the prior reviews from Magento on Shopify? Thanks for the help! Diego C. 

30
D
1 month ago
J
JecciNew Participant
asked in Ask your question
Checkout extension widgets translation

My website has other language. And I was created a case to translate the checkout extension widgets to local language. I was asked the shopify support and their answer is they can’t change the additional feature. Then my CSM contact me and told me they can’t do that! and suggest me to delete the widgets on my checkout extension!!!!   I believe the Yotpo developer team could do this, why they don’t want to do the localization.  Sad!!!!!!!!!!

322
J
1 month ago
K
kargNew Participant
asked in Reviews & VUGC
Star ratings fail to display after search

I have a product listing by category page that has a filter function at the side.The store is hosted on BigCommerce.At each product card, there is a Yotpo Star Rating for each respective product. The problem is that after filter been applied (for example show Female only clothing), the Star Rating has disappeared from the card. How do I get Star Rating to display again?

623
S
1 month ago
T
tomw_nNew Participant
asked in Reviews & VUGC
Review Ownership & Usage Rights

Hi, long time lurker, first time poster. 1 Who owns product reviews left on my website?2 What are the terms & conditions to which a reviewer is adhereing when they publish a product review - those on my website, or those on Yotpo? If it’s Yotpo, is it possible to edit them?3 By default, am I allowed to use product reviews left on my website on other sites, eg resellers?  Thanks for any help you can provide :)

472
V
2 months ago
T
tita.letitia11New Participant
asked in Reviews & VUGC
Request a review Klaviyo Flow

Hello, I would like to receive some information's. I have a client that uses Yotpo on their website for reviews. I read the articles where I can feature reviews in my klaviyo campaigns and flows etc etc. But I would like to build a request a review flow for Okendo or Trustpilot has, this is something Yotpo can provide too? Thanks

723
A
2 months ago
B
betopiccoliNew Participant
asked in Reviews & VUGC
API - Create Review with videos

Hi there!I'm currently working on a Headless project where we will use Yotpo. I'm already using the API, creating and retrieving the reviews. My question is about videos. How can I upload videos to reviews using the API? I'm able to upload images, but not videos. I did not find any reference at the documentation.

562
S
2 months ago
F
franciscoInspiring
asked in Ask your question
About the new v3 yotpo

Hello,Does anybody know some external developer who has already had the experience to implement the new v3 widget? My store is based in prestashop and I would like to implement the new version, the one I currently have now creates slowliness in the loading time to the web due to the api calls that makes to aws hosting where yotpo is located. The point is that I dont know how much time it would cost to implement this change. Can someone recommend a third party developer. Also, can you please give me a reasonable timescope to have an idea of the amount of hours required to implement such change?

573
F
2 months ago
J
johnsimpsonNew Participant
asked in Getting Started with Yotpo
Installed Yotpo Reviews, have 2 Reviews on a product published - Product shows 0 Reviews

As the title says. I’ve enabled everything, it accepts reviews from the product page no problem.  The reviews are auto published, and set to published right now. I can go to any product, write a review, and it accepts from there. However, no products show any review count - they remain at 0. What am I doing wrong? John

171
L
2 months ago
Terms & ConditionsCookie settings