Question

latest published reviews on yotpo not showing on shopify review page

A
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Hello, we’re receiving new good reviews and is already published but its not appearing on our shopify review page.

5 replies

lstack
Rank
Userlevel 3
Badge +4

Hi @allan1111 - I’m waiting to hear back from our support team on this one. Will let you know as soon as I hear back! Thanks for your patience. 

A
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Hello any news on this, its been 7 days and we never hear anything form you, we received again some reviews we want top be shown on our store but its still not showing even though they are already published on your app.

lstack
Rank
Userlevel 3
Badge +4

Hello @allan1111 - I sent you a private message 5 days ago asking for more information so that our support team can help you. What we need is: 

 

Email address associated to the account
Website URL

 

feel free to reply here or in PM. thanks!

A
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Hello, I did not received that, anyway here it is.

email address: support@dutchfurniture.com

website url: https://dutchfurniture.com/

lstack
Rank
Userlevel 3
Badge +4

@allan1111 was our support team able to help you with this problem? 

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