I have asked and asked and asked for this to be fixed and I’m not getting any answers. I have YotPo setup correctly, I have gone through every troubleshooting page they have sent me, “send automatic requests” is turned on, emails are setup down to the colors, text, how often to send, etc. and still, not working.
Every once in a while, one will send but most of the time nothing.
I have over 985 orders since May 4th and only 51 automatic review requests have been sent out. I have recently started sending out review requests manually just to get it done.
What in the heck?
I have been a customer since 2014 so what gives?
Can anyone at YotPo fix this or am I just out of luck?
Best answer by lstackView original