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Testing an SMS message


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I can test an email with a test button but when it comes to SMS, how can I test it? I’m not receiving an SMS to my number and I haven’t been able to figure it out. It could  have been because it’s a staff number or it was once subscribed before even if a customer account has been deleted. I don’t know why and it’s hard to find out without a test feature. 

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Best answer by Sim 5 February 2024, 23:04

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@Sim it looks like the issue is with the phone number - our support team will be able to help with that! feel free to DM me the ticket # and I can help expedite 

Hello, 

Thanks for your reply. I’ll check again on my end and talk with the chat support. If I’m lost, I’ll DM you with the support chat history.

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