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SMS & Email

More about the Yotpo SMS & Email product

  • 52 Conversations
  • 47 Answers
52 Conversations
Savina from Yotpo
Employee
Savina from YotpoEmployee
posted in SMS & Email
SMS Automations - submit your questions for the How Personalized SMS Automations Unlock Sales webinar here

Hey all,  Do you have questions about SMS automations? Submit it here and  Danielle Butera from Yotpo and Nikhil (Nik) Rajpal from Exclusive Concepts, Inc. will share their insights during the How Personalized SMS Automations Unlock Sales live webinar on Yotpo’s LinkedIn page.  📌 You can register for the webinar here!

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Savina from Yotpo
Employee
1 year ago
Yotpo Team
Community Manager
Yotpo TeamCommunity Manager
published in SMS & Email
💡 SMS and Email Tips & TricksTips&Tricks

Hey, everyone! Subscribe to this topic, and don’t miss our upcoming best practices, ideas, and insights! 😊 Tip # 1 | Holiday wins year-round with the Winback Flow  Big retail events present great opportunities for you to reach out to customers who might have not been active recently. They already know your brand and have probably made an order or two, so all you need to do is remind them how much they enjoy your products.The flow you have available in your Yotpo SMSBump account will automatically reach out to customers who haven't purchased in the last 30 days - not too long ago for them to forget about you, but not too soon.Remember, not all customers are the same. Split your subscribers based on the number of orders and the total amount spent to distinguish your loyal and high-value customers from occasional shoppers. This will help you tailor your messaging and the size and type of discount. 

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Savina from Yotpo
Employee
1 year ago
J
jedwardsNew Participant
asked in SMS & Email
Automatic Resend Unopens

Is there a way to automatically resend unopened emails?I’ve tried creating a segment of people who have not opened emails in 1 day, 3 days, 7 days, so I can duplicate my email campaigns and resend it to only those who didn’t open the original email and it didn’t work.I want to increase my open rates, but being able to automatically set each campaign to resend to those who didn’t open the original email in 3 days, would be a game changer! Not many other providers have this functionality, but it’s definitely one I’d like to have. Any thoughts or suggestions? 

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V
1 day ago
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SpryTribe_JVNew Participant
asked in SMS & Email
Side by Side Images Stacking In Mobile Emails

Hello.  I am very new to the YOTPO email editor as I am a Klaviyo convert.I am trying to keep these images side by side in the mobile email, but it stacks them.  Is there a specific setting I am missing to keep them side by side?The mobile version of the email is an absolute mess.     

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D
10 days ago
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JhouseNew Participant
asked in SMS & Email
Exporting Subscriber List

Why can’t we export the SMS and email list out of Yotpo? It’s frustrating because the subscriber analytics is showing inaccurate data for my account and there’s no way to verify the data. Even the reports section of Yotpo doesn’t help me. I was easily able to do this on our old email platform before switching to Yotpo.  I do have someone helping to fix the subscriber analytics page - apparently it’s some issue with the UI. But this fix still doesn’t address the issue that I can’t see my total list size. 

1864
R
2 months ago
Savina from Yotpo
Employee
Savina from YotpoEmployee
published in SMS & Email
Sleigh Your Holiday Sales with These 5 SMS & Email Flows

Even if you’ve aced your homework and prepared for the holiday season in advance, it’s easy for things to fall through the cracks. There’s always something left to do. Between checking inventory levels and fixing deliverability issues, you also need to put your marketing campaigns in order.Don’t dread this, though! We have a solution for you that will let you sit back on the couch this Christmas and sip hot cocoa (or something stronger, we don’t judge) while your eCommerce business is paying for the presents by itself.Just as Santa needs his little helpers, any successful holiday strategy relies heavily on automations. Leverage these powerful SMS & email flows to quickly turn new website visitors into loyal customers and make them come back again and again to your store this Christmas.  1. Customer Winback Flow  What better time to rekindle an old love than right before the holidays? Let's start by warming up the relationship with your inactive customers.Enable a Christmas-themed W

300
Z
6 months ago
R
rozzermartinNew Participant
asked in SMS & Email
Integration of smsbump with spreadsheets

have an inquiry regarding the connecting smsbump with spreadsheets. I need to send the daily amount spent on campaigns to a Google Sheet from SMS Bump.Please reply with solution as soon as possible.

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R
7 months ago
N
Employee
norawEmployee
posted in SMS & Email
Yotpo now integrates with Malomo

 The big day is HERE- Yotpo now integrates with Malomo!We've had so many Shopify & Shopify Plus brands asking for this integration - and we’re thrilled to announce we’re now LIVE! 💥Yotpo and Malomo merchants can send engaging and relevant post-purchase communications via Yotpo in near-real time, based on Malomo tracking data. You can also showcase Yotpo Reviews, UGC, and Loyalty data on your order tracking page and segment your transactional flows based on customer profile. 🔥Learn more about the integration here: https://www.yotpo.com/integrations/malomo/

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N
Employee
8 months ago
S
SimNew Participant
asked in SMS & Email
Testing an SMS message

I can test an email with a test button but when it comes to SMS, how can I test it? I’m not receiving an SMS to my number and I haven’t been able to figure it out. It could  have been because it’s a staff number or it was once subscribed before even if a customer account has been deleted. I don’t know why and it’s hard to find out without a test feature. 

842
S
9 months ago
N
Employee
norawEmployee
posted in SMS & Email
[NEW] Yotpo SMS & Email and Triple Whale integration

It’s official - Yotpo SMS & Email and Triple Whale have joined forces! With this new one-click integration, you can now unlock real-time performance of your email & SMS channels.Here’s a quick overview of everything you can do:Get a full picture of customer touch points in one centralized location View all Yotpo metrics ( unsubscribes, CTR, AOV, revenue, etc.) directly in your Triple Whale dashboard See which campaigns are driving KPIs like sessions, purchases, conversions, and more!Ready to elevate your SMS & email game? See the full rundown of everything Yotpo+Triple Whale can do here.

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N
Employee
9 months ago
T
thisismuricaNew Participant
asked in SMS & Email
Question

I recently spent $9 to send SMS messages to our customers through this system, but all of them failed to go through. Is this a common issue, or could there be a mistake on my part?

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lstack
Community Manager
11 months ago
S
sblack16New Participant
asked in SMS & Email
email popup

I am trying to figure out how to disable this email pop up?? 

393
lstack
Community Manager
1 year ago
Mariya
Employee
MariyaEmployee
published in SMS & Email
🌞 Use SMS to promote a summer-special and other ways to use SMS to battle the sales slump this summerBlog

Your SMS subscribers will really appreciate anything that will help them plan and enjoy the perfect looong-awaited summer days. 🌅 Now is the perfect time for you to surprise them with a special text message about your summer-special campaign. SMS marketing enjoys an unmatched open rate, so you know you’ll reach your audience even at the most secluded beach or at the loudest pool party. The simplest way to grab people’s attention and boost engagement is to use seasonal lingo or puns. Don’t forget to include appealing images to make shoppers crave your hot products. Here are two of my favorite examples:  That’s all from me for now! Have a successful marketing summer, and remember to check our blog article about the different ways to use SMS to battle the sales slump this summer. 😎Get creative and put yourself in your customers’ shoes. Remember to regularly check the calendar and brainstorm ideas on how to use the summer season to best promote your brand and products to keep your shoppe

150
J
1 year ago
Yotpo Team
Community Manager
Yotpo TeamCommunity Manager
published in SMS & Email
Yotpo 🤝 Buy with PrimeNews

Our newest integration is here!By integrating Buy with Prime and Yotpo SMS & Email, merchants can now market to shoppers using Buy with Prime, deliver personalized experiences through targeted campaigns and checkout abandonment flows, and boost conversion rates. Checkout abandonment recovery for shoppers using Buy with Prime It’s 2023, and checkout abandonment is still one of the biggest challenges for eCommerce stores on a global scale, responsible for 70.19% of lost sales. And until recently, brands had no visibility about what happens to customers using Buy with Prime at checkout.Through our new integration, brands can now reengage shoppers with high buyer intent who use Buy with Prime and bring them back to finish their purchase. Data shows that 64% of online shoppers are Amazon Prime users, and especially with the high influx of holiday shoppers around the upcoming Black Friday and Cyber Monday, it’s crucial to find ways to convert these clicks into revenue.Brands can recover

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Yotpo Team
Community Manager
1 year ago
Mariya
Employee
MariyaEmployee
published in SMS & Email
Drive Repeat Sales Through SMS With These 3 AI Solutions

We live in a time when AI tools can write the copy of your next company newsletter, while a machine learning system creates matching visuals in just a few seconds. So how about having an Artificial Intelligence engine helping you at every step of your text marketing strategy?Yotpo SMSBump’s AI-driven solutions can answer the question brands of all sizes ask themselves every day: How do we offer the right products to the right people at the right time?With the help of AI-powered product recommendations, predictive segmentation, and smart scheduling features, eCommerce brands can seamlessly provide meaningful SMS experiences and drive more conversions than ever before. Here’s how to leverage them to start sending smarter text messages to your audience.  Cross-sell smartly Consumers today are overwhelmed with choices, especially online – there are so many great brands with billions of products to choose from. So how can you help shoppers discover just the right product for them?AI-powered

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L
1 year ago
lstack
Community Manager
lstackCommunity Manager
published in SMS & Email
Four SMS & Email Marketing Campaigns to Boost 4th of July Sales

Summer is in full swing and July 4th is around the corner 😎 This guide will walk you through the steps of planning and executing powerful SMS & email campaigns that will skyrocket your sales this season! Let’s dive in.  4th of July EssentialsYou know how the planning of every great party in the history of great parties starts – you need to take care of the essentials first:Campaign timeline:June 21: Warm-up Campaign June 24: Mass Campaign July 1: Reminder Campaign July 4: Last-chance CampaignTheme: 4th of July (Independence Day)Colors: Red, white, and blue Audience (guest list): All your SMS & email subscribersKick off the festivities with a warm-up email campaignDate: June 21With less than two weeks before the big day, it's time to kick off your 4th of July sales! Set the mood for joy and partying with some exciting summer deals.Use email to introduce shoppers to your 4th of July sale or your brand new summer collection. After all, you know the prerequisites for the perfect p

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lstack
Community Manager
1 year ago
LYFTDLYF.STYLE
LYFTDLYF.STYLENew Participant
asked in SMS & Email
sms bumb subscription tools

Is there a way to forward subscription form submissions to another webpage? If this was an option as an added step it would allow me to create a funnel.

151
lstack
Community Manager
1 year ago
Mariya
Employee
MariyaEmployee
published in SMS & Email
4 Must-Have SMS & Email Marketing Campaigns for Memorial Day

Memorial Day is celebrated on the last Monday of May and marks the unofficial start of the summer season. For many brands, it's one of the most important retail events of the year and the perfect occasion to launch their new seasonal collections.According to Numerator, 25% of consumers will make their holiday purchases online, with the majority of them (62%) spending more than $50. However, the rising inflation is expected to influence total spending heavily, as 9 out of 10 shoppers admit it will limit their purchases, and 53% claim the impact will be moderate or significant. The good news? A whopping 67% of holiday celebrators plan to battle the economic downturn by buying items on sale.Start the hype about your Memorial Day deals with timely and engaging campaigns. Approach shoppers on the channels they prefer.Set your store up for success with our 4 must-have SMS & email strategies and ready-to-use templates.Let the countdown to Memorial Day begin!  14 Days Before Memorial Day S

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Mariya
Employee
1 year ago
Savina from Yotpo
Employee
Savina from YotpoEmployee
published in SMS & Email
SMS Templates 🌸 May inspiration and events 🌸

Soon, social media will be flooded with cute images and mom-inspired posts. As one of the most celebrated holidays of the year, Mother’s Day is a perfect opportunity for brands of all niches and sizes to market deals and promotions and help shoppers choose the perfect gifts for their moms. Launch your special offers as early as possible and extend sales for a few more days to drive additional revenue to your store.Be inspired for the upcoming heartwarming holiday:  Schedule your SMS campaigns right away with our ready-to-use templates:{SiteName}: Hello {FirstName}, are you surprising your mom this weekend? Here are 5 ideas she'll absolutely love: {SiteUrl} {SiteName}: Show your mom that she’s one in a million, {FirstName}! Get her an awesome gift from our Mother’s Day Sale, now with a {DiscountValue} discount! Don’t let your mom miss out on this amazing treat: {DiscountCodeUrl} Skip the flowers this year, {FirstName}, and delight your mom with a heartfelt gift from {SiteName}. Use code

310
Savina from Yotpo
Employee
1 year ago
Mariya
Employee
MariyaEmployee
published in SMS & Email
21 Winning Mother's Day SMS & Email Templates

Mother's Day is one of the busiest retail holidays of the year and an excellent opportunity for eCommerce businesses of all niches and sizes to put their brand top of mind and help shoppers choose the perfect gifts for their moms. Soon, social media will be flooded with cute images and mom-inspired posts. Cut through the noise with powerful and timely SMS & email campaigns. Approach customers with tailored offers that will speak to them (and their mothers), announce a flash sale, and promote themed gift guides, product bundles, or time-sensitive Mother's Day deals. ​Launch your special offers as early as possible and extend sales for a few more days to drive additional revenue to your store.How to run a successful Mother's Day campaign with Yotpo SMSBump? Go through our list of 21 actionable SMS and email templates, implement some of these ideas, and make this Mother's Day your most successful yet. Universal  ✅ SMS Template 1:{SiteName}: Hey {FirstName}, make this Mother's Day more

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Mariya
Employee
1 year ago
Savina from Yotpo
Employee
Savina from YotpoEmployee
published in SMS & Email
SMS Templates 🐣 April inspiration and events 🐣

According to the National Retail Federation, Easter spending in 2023 is expected to reach a record $24 billion in sales, up from $20.8 billion in 2022. The top-purchased categories this year will be food ($7.3 billion), clothing ($4 billion), gifts ($3.8 billion), candy ($3.3 billion), and decorations ($1.7 billion). And the best part? A whopping 33% of this spending is expected to happen online.  Did you know that April is also known as  Customer Loyalty Month? It’s time to thank and appreciate your most important customers. Send at least a few SMS campaigns dedicated to your VIPs throughout the month: introduce shoppers to your loyalty program and promote its benefits, treat them to a special reward, or simply remind customers about their points balance and the benefits of earning or redeeming points:  {SiteName}: Hey {FirstName}, in honor of Customer Loyalty Month, we’re giving you a VIP discount code for {DiscountValue} OFF your next purchase with us. Shop now at: {DiscountCodeUrl}

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Savina from Yotpo
Employee
1 year ago
Mariya
Employee
MariyaEmployee
published in SMS & Email
Launch Successful Easter SMS & Email Marketing Campaigns

Every big retail event is another massive opportunity for brands wanting to maximize revenue. According to the National Retail Federation, Easter spending in 2023 is expected to reach a record $24 billion in sales, up from $20.8 billion in 2022. The top-purchased categories this year will be food ($7.3 billion), clothing ($4 billion), gifts ($3.8 billion), candy ($3.3 billion), and decorations ($1.7 billion). And the best part? A whopping 33% of this spending is expected to happen online.How to make sure you'll get a slice of this pie and fill your Easter basket with happy customers? The key is to provide engaging, seamless, and mobile-first shopping experiences. Use the upcoming holidays as an opportunity to engage with your audiences on their most preferred channels: SMS and email. Send timely and highly personalized messages to help shoppers get a special treat for themselves or their loved ones.And, as always – early birds will get all the worms! Now is the best time to start plann

210
Mariya
Employee
1 year ago
Savina from Yotpo
Employee
Savina from YotpoEmployee
published in SMS & Email
SMS Templates 👸 March inspiration and events 👸

March is Women's History Month. 👸 From science and culture to society and politics, we celebrate the accomplishments of trailblazing women who have led the way for change over the years. With International Women’s Day falling on March 8, it’s an excellent opportunity for brands of all sizes to launch dedicated campaigns throughout the month.  Venture outside the box and celebrate women during events such as The Oscars!The Oscar Award Ceremony will be held on March 13 and will highlight the best performances in the movie industry throughout the year. This night is all about art, glam, and stars, so make your products the stars of your SMS campaign and put your best-sellers in the spotlight. Focus on exclusive, high-end offers to ensureyour customers feel extra fabulous. {SiteName}: Our award this year goes to you {FirstName}! We might not have Oscars at hand, but our supreme {DiscountValue} sale is here to give you the redcarpet treatment: {DiscountCodeUrl}  It’s the week of the Oscars

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Savina from Yotpo
Employee
1 year ago
Savina from Yotpo
Employee
Savina from YotpoEmployee
published in SMS & Email
8 Ways Adobe Brands Can Overcome Challenges With SMS

Adobe’s annual holiday shopping report revealed that almost half (47%) of online sales came from smartphones during the 2022 holiday season, with Christmas Day setting a new record for mobile shopping: the majority of online sales (61%) came from mobile devices.Vivek Pandya, lead analyst at Adobe Digital Insights, said in a statement, “The big deals drew in consumers and drove volume, helping retailers who were challenged with oversupply issues, particularly in categories such as apparel, electronics, and toys.”Retailers will continue to face challenges in the year ahead, but this past holiday season’s performance is a welcome indication that such challenges can be overcome. Consumers have embraced mobile shopping and communication all over the world, and with a mobile-first channel like SMS, it’s now easier than ever for you to reach them there.Here are eight common eCommerce challenges that Adobe Commerce stores can combat with SMS marketing today to power business success well into

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Savina from Yotpo
Employee
1 year ago
Mariya
Employee
MariyaEmployee
published in SMS & Email
15 Charming Women's Day SMS & Email Templates

International Women’s Day is a global celebration of all women and their outstanding achievements. It's also a major retail holiday when brands approach shoppers with massive deals and exclusive discounts. They know that every man, woman, friend, sibling, etc. wants to make sure the women in their lives feel special and cherished, especially on this day.And it's the perfect opportunity for you to engage with your shoppers and give your sales a little boost! All you have to do is be present, offer some great deals, and promote them on the right channels.  Here are 3 proven strategies for your Women's Day SMS & email marketing campaigns:1. Launch a dedicated discount campaign: personalized deals, sitewide flash sales, BOGO offers, free shipping for a limited time only – the choice is all yours.2. Provide gift ideas for loved ones: carefully curated Women's Day gift guides, monthly subscriptions, or special bundles will be highly appreciated.3. Announce and promote special corporate e

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Mariya
Employee
1 year ago
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