SMS Feature List

Engage your shoppers with high-converting mobile experiences

• Campaigns & Automations
  Automatically engage customers with welcome messages, abandoned cart reminders, post-purchase cross-sells, and more
   
• Flow Builder
  Use triggered messages for every step of the customer journey. Choose from a library of 40+ SMS flows and tailor them to fit your brand voice
   
• Chat Two-Way Conversation
  Use the in-app SMS chat to interact with shoppers in real time. Integrate with your help desk to streamline support and boost customer engagement
   
• Full Suite of SMS Subscribers Tools
  Maximize subscriber growth with 8+ tools such as pop-ups, checkout opt-in, social opt-in, QR codes and keywords (first keyword free, additional keywords are $10 each)
   
• On-Demand Messaging Templates Library
  Launch personalized SMS messages around key marketing dates, sales, product launches, and more in just a few clicks

• Full Integrations Suite
  Connect with the rest of your tech stack including growth tools, email service providers, and helpdesks
   
• Advanced Analytics (Campaigns, Subscribers, etc.)
  Optimize SMS performance with downloadable reports and analytics dashboards on every message
   
• A/B Testing
  A/B test any campaign or flow for the highest chance of conversion
   
• Timezone Messages
  Set your timezone according to the location of your business to schedule messages for all time zones accurately
   
• Customizable Revenue Attribution & Tracking
  Fully configurable attribution windows, including last view and last click, give you control over how you track results
   
• Custom Short URL
  Further credibility with your business name included in any links within your messages
   
• Shopify POS
  Collect subscribers directly from your brick-and-mortar stores with our Shopify POS integration!
   

• Dedicated SMS Strategist
  Strategists review performance trends and provide ongoing optimizations and best practices to help drive maximum ROI