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Reviews data?

  • 3 October 2022
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Hey fam, can you help me - I’m trying to find the summary of all my reviews data. I need to check my Average Star Ratings over time, but can’t seem to figure out where the information is stored. 😅

 

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Best answer by Savina from Yotpo 4 October 2022, 15:25

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Hey, @jlee 👋🏻

 

Thank you for reaching out to the Yotoo Community! @rweller, @Ran_H, @Kristie from Yotpo & @erikakwee are our awesome  Reviews Strategists who can provide you with more details, but I will do my best to share with you the basic steps for navigating your Yotpo Reviews Dashboard. 

 

Accessing the Reviews Dashboard

  1. Log in to your Yotpo Reviews admin
  2. Click Analytics

 

 

Accessing the Average Star Ratings Tab

  1. Click here:

 

  •  The Average Star Rating tab will open

 

Number

Name

Description

1

 

Average Star Rating for the selected date range

2

 

Average Star Rating over all time

3

 

Change over the last 30 days

4

Results graph 

This graph shows the average star rating for the period you selected.
The timescale on the x-axis changes according to the date range you select:

Last 7 days: Day 
Last 30 days: Day
Last 90 days: Week
All Time: Month
Custom Range: Depends on the custom range

 

I hope this helps! Let us know if you have other questions.

 

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