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The Yotpo Platform

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38 Conversations
Yotpo Team
Community Manager
Yotpo TeamCommunity Manager
published in The Yotpo Platform
Mini Case Study | The Stable helps Pit Viper successfully relaunch their storefront with Yotpo solutions

After a successful storefront relaunch, global commerce agency The Stable helped retrosunglasses brand Pit Viper level up their customer acquisition, experience, and lifetime valuewith Yotpo’s full suite of marketing and retention solutions.  Challenge The Stable has been working with retro sunglass brand Pit Viper to grow their business since 2019. Over the years, The Stable has redesigned the brand's online storefront on Shopify, along with providing eCommerce strategy services and multiple media service lines. When The Stable and Pit Viper partnered to redesign the brand’s website, The Stable's developers and UX/UI designers were tasked with creating a new digital experience that accurately captured the brand's unique tone and voice.  Solution Pit Viper signed on with Yotpo for Loyalty, SMS, Visual Marketing, and Reviews as an all-in-one solution for their marketing needs. With the strategic pillars of customer acquisition, customer experience, and lifetime value, The Stable was con

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Yotpo Team
Community Manager
1 year ago
Yotpo Team
Community Manager
Yotpo TeamCommunity Manager
published in The Yotpo Platform
Mini Case Study | Verbal+Visual’s redesign relied on Yotpo to reward Faherty’s loyal customersCase Study

Verbal+Visual crafts aspirational eCommerce experiences for thoughtful brands that believe in a mission larger than themselves. Verbal+Visual embarked on a full redesign of Faherty’s website, using Yotpo solutions to leverage and grow Faherty’s passionate customer base.  Challenge Verbal+Visual embarked on a full site redesign for family-owned apparel brand Faherty on Shopify Plus in the winter and spring of 2021, working in tandem with the brand’s repositioning to enhance their digital experience. The goal was to create a high-converting site that didn’t feel like a standard eCommerce site, but more like the intersection of a travel blog and a digital product.  Solutions The Yotpo team was integral from the start, helping Verbal+Visual determine how to leverage and grow Faherty’s passionate customer base. The agency used Yotpo Loyalty to power Faherty’s new loyalty and perks program, and leveraged Yotpo Reviews to highlight customer questions that provide more detail to users on buyer

280
Yotpo Team
Community Manager
1 year ago
nzuniga
Employee
nzunigaEmployee
posted in The Yotpo Platform
Yotpo Retention Insights | December edition

Hope you are excited that the Holiday season is in full force! We have some amazing Reviews, Loyalty, and SMS updates for our 3rd CSM Roundup to share with you. Hope you are as thrilled about them as we are! Email Template Editor Beta - beta released! (Reviews Customers Only)Interested in enhancing your automatic review request emails without having to know HTML? Great, let’s enter you into the email template editor beta! Drag and drop functionality: Say goodbye to coding and hello to an intuitive interface where you can drag and drop images, text boxes, buttons, video snippets, and more into your email template. Gorgeous, customizable templates: Never start another email from scratch–instead, choose one of the professionally designed templates in the email template library as your jumping off point. Simplified email editing: Easily edit email copy, images, and more directly into the email template for efficient editing. Instant branding: Apply your brand logo, colors, and more w

0
nzuniga
Employee
1 year ago
Yotpo Team
Community Manager
Yotpo TeamCommunity Manager
published in The Yotpo Platform
Yotpo Platform Feature List

Yotpo Platform Feature ListGet more from your eCommerce marketing, with connected solutions that maximize the value of your customers  ReviewsCollect and display customer content using the power of AI Collect Migrate Existing Reviews Switching to Yotpo doesn't mean you have to part ways with your hard-earned review content   Email + SMS Review Requests Collect reviews by text message and email requests   Email Reminders + Sequencing Collect more content with automatic review request email reminders   Collect Product Reviews Collect, moderate, and showcase product reviews at scale with AI-powered emails and widgets   Collect Site Reviews Collect feedback from shoppers about their experience with your brand's site and services   2-in-1 Review Requests Generate site reviews by inviting your customers to write a site review after they submit their product review   Multi-Product Review Requests Set the maximum number of emails and their intervals, that a customer will receive for a purchase

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Yotpo Team
Community Manager
1 year ago
Yotpo Team
Community Manager
Yotpo TeamCommunity Manager
published in The Yotpo Platform
SMS Feature List

 SMS Feature ListEngage your shoppers with high-converting mobile experiences  Usage FeaturesCampaigns & Automations Automatically engage customers with welcome messages, abandoned cart reminders, post-purchase cross-sells, and more   Flow Builder Use triggered messages for every step of the customer journey. Choose from a library of 40+ SMS flows and tailor them to fit your brand voice   Chat Two-Way Conversation Use the in-app SMS chat to interact with shoppers in real time. Integrate with your help desk to streamline support and boost customer engagement   Full Suite of SMS Subscribers Tools Maximize subscriber growth with 8+ tools such as pop-ups, checkout opt-in, social opt-in, QR codes and keywords (first keyword free, additional keywords are $10 each)   On-Demand Messaging Templates Library Launch personalized SMS messages around key marketing dates, sales, product launches, and more in just a few clicks Other FeaturesFull Integrations Suite Connect with the rest of your tec

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Yotpo Team
Community Manager
1 year ago
Yotpo Team
Community Manager
Yotpo TeamCommunity Manager
published in The Yotpo Platform
Visual UGC Feature List

 Visual UGC Feature ListShowcase customer photos and videos across the buyer journey  CollectTotal Pictures: Unlimited Curate from my Instagram posts Curate from #hashtag Curate from @mentions / tags Photos from Reviews Automatic Permission Request Upload Own Photos Upload Photo on-site Video Curation Videos from Reviews Upload Video Onsite AI Product Tagging AI Image Filter Manual Permission Request Display# Galleries: Unlimited Shoppable Instagram Layouts: Carousel, Grid, Collage Shop Now Button Add to Cart Button AI-assisted Tagging Share Visuals Across Groups of Related Products Advanced CSS Editor Program DesignDomains Included: 1 Automatically Sync Instagram photos Multi-domain Support Multi-language Review Requests Multi-store Management Reporting & AnalyticsROI Dashboard Engagement Dashboard Gallery & Picture Analytics Strategy and supportEmail Support Live Chat  Onboarding Manager Customer Success Manager Account Manager IntegrationsShare Visuals to Facebook and Twitte

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Yotpo Team
Community Manager
1 year ago
Yotpo Team
Community Manager
Yotpo TeamCommunity Manager
published in The Yotpo Platform
Subscriptions Feature List

 Subscriptions Feature ListBoost recurring revenue with an easy-to-add subscription offerings  Subscriptions Set-up & PaymentNative Shopify Native Shopify Order Management Single Checkout Discount Stacking 48 Hour Migration 8 Minute Onboarding Multi-Currency Support Shopify Markets Headless Commerce Merchant Tools​​​​Automated Email & SMS Notifications Variant-Level Subscriptions Unlimited Plans Codeless Customization  Custom Widget Custom Checkout Custom Customer Portal Customer Timelines Backend Customer Support  Merchant-Curated Box Recommendation-Based Guidance Subscriptions Search Bulk Actions Subscriber ToolsPasswordless Login Add/Swap Products Update Shipping & Billing info Skip & Cancel Subscriptions Add/Edit Discounts Update Shipment Frequency SMS & Email Notifications Integratable Portal Widget AnalyticsRevenue Overview Customer Overview Subscriber Overview Inventory Planner IntegrationsYotpo SMS Yotpo Loyalty [Soon] Klayvio Services & SupportDedicated

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Yotpo Team
Community Manager
1 year ago
nzuniga
Employee
nzunigaEmployee
posted in The Yotpo Platform
Yotpo Retention Insights

Hope you are doing well! We are working on sharing our product updates more frequently with our clients to ensure you are set up for success and taking full advantage of what our platform has to offer. Below you can find the latest and greatest updates:Ready to outrank your competition during Black Friday Cyber Monday?Check out our Walmart Promotion: Promotion running: August 5, 2022 - November 30, 2022 50% off Walmart Review Syndication pricing for the first year. Plus, import 1,000 reviews for FREE to help boost your brand presence on Walmart Marketplace Read our Case Study with iFly to dive in further on benefits of syndicating reviews to Walmart.Want an inside look into which reviews Walmart decides to publish? Great, we have a new enhanced dashboard for that.The Walmart Dashboard will be updated on a weekly basis, including incremental feeds. Verify whether your reviews match products on Walmart (or not) By checking the reviews’ matching (or unmatching) status, you can quickly det

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Savina from Yotpo
Employee
1 year ago
nzuniga
Employee
nzunigaEmployee
posted in The Yotpo Platform
Yotpo Retention Insights | November edition

Hope you are doing well and gearing up for the holiday season! We’re back with the second CSM Roundup email that is intended to notify you of Yotpo’s newest releases, updates and case studies. Notable updates are below:Delivery-based Automatic Review Request Trigger (Shopify customers only)With today’s unpredictable supply chains, make sure you send review requests at the right time after your product has been delivered. This helps capitalize on the excitement of a new purchase while also giving your customers enough time to provide you with a thoughtful review.To get started, make sure you’re sending your delivery status in Shopify via your delivery carrier.Adobe Commerce Cloud (Magento customers only)For any Yotpo customers on Magento, Yotpo's new version extension is now available on Marketplace. The new Reviews version extension includes:Automated catalog sync capabilities - this is no longer a manual process! Manage and sync your catalog without leaving Magento Group up to 1000 pr

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nzuniga
Employee
1 year ago
Yotpo Team
Community Manager
Yotpo TeamCommunity Manager
published in The Yotpo Platform
How to Remove Friction from the Buyer Journey and Drive Repeat Purchases

This season you’ve probably spent more on new customer acquisition than ever before. Don’t let those dollars go to waste!Join us live on Nov. 17 at 12:00 pm EST for a conversation with Doug Hollinger from leading global eCommerce agency The Stable. We’re diving into why and how reducing friction in the buyer's journey can keep customers coming back long after the holiday rush. Along the way, we’ll give you a sneak peek at some of Yotpo’s newest innovations that make it easy. Our Speakers:Doug Hollinger, VP of DTC Strategy at The StableEllie Garabedian, Product Marketing Manager at Yotpo 🔔 Register for the LinkedIn live here! 🔔*Add your questions as comments under this announcement. 👇  

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Yotpo Team
Community Manager
1 year ago
Yotpo Team
Community Manager
Yotpo TeamCommunity Manager
published in The Yotpo Platform
Q&A with the eComm Insider Chanel Devetter, Head of lifecycle marketing at MuteSix

MuteSix is an award-winning, full-funnel performance marketing agency creating value for DTC brands and one of Yotpo’s top-performing parents. Chanel Devetter, Head of lifecycle marketing at MuteSix, took part in the first episode of our new series “eComm Insiders” and shared why brands need to double down on retention to impact their bottom line.  Check some highlights from her conversation with Sara Pereda, Senior Partner Manager at Yotpo. Q: Why do brands need to double down on the relationships they build with their current customer base?A: Uncertain economic times and the threat of recession means brands have to become more sensitive to customer spending and need to pivot strategies to focus on providing more value in every interaction with their existing customer base. Q: Have shifts in privacy regulations made acquisition efforts even more tricky?A: Acquisition costs have gone up, so it’s harder to acquire new customers in a time of economic downturn because people are less like

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N
Employee
2 years ago
Yotpo Team
Community Manager
Yotpo TeamCommunity Manager
published in The Yotpo Platform
Important Tax & Billing Information

Payment by Wire Transfer Payment by Wire Transfer and ACHForms for entities paying by wire transfer and ACH📌 United States Remittance Payment Address ACH Debit Payment Method IRS W9 Form - 2024 Comerica US Bank account details Comerica US Bank address details Tax certificate 2022  📌 United Kingdom JP Morgan UK - GBP JP Morgan UK - USD JP Morgan UK - EUR UK VAT certificate 2022 Tax certificate  📌 Israel Bookkeeping confirmation Tax exemption  Bank Leumi details HEBREW Yotpo LTD - Confirmation of Account Ownership  For any clarification or questions, please reach out to the Billing & Collection team at payments@yopto.com

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Yotpo Team
Community Manager
2 years ago
Savina from Yotpo
Employee
Savina from YotpoEmployee
posted in The Yotpo Platform
✅ Social Opt-In

With Social Opt-In, customers can seamlessly subscribe to SMS with a single click from any social channel! Social Opt-In was designed for the perfect mobile experience, where the customer clicks the link to opt-in and is driven to their native messaging app with a pre-populated message to easily send to opt-in. Social Opt-In links can be used for Instagram, Facebook, TikTok, and more, providing opportunity to drive engagement anywhere.

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Savina from Yotpo
Employee
2 years ago
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