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Community Guide

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Yotpo Retention Platform

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eCommerce Marketing

42 topics
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Loyalty & Referrals

30 topics
50 replies

Subscriptions (NEW)

31 topics
47 replies

Reviews & UGC

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82 replies

Yotpo Events

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38 replies

Yotpo SMSBump

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Yotpo Resources

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Brand2Brand Webinar | Health is Wealth

How 3 wellness brands are tackling eCommerce.
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NikkiNew Participant

Getting started with Reviews

Cookie consent on Magento 2

Hi, I’m trying to make our website compliant with cookie consent laws, and I noticed that the Yotpo extensions sets a cookie (yotpo_pixel) which I can’t catch by my third-party software, so people who have opted out of cookies still get this cookie.Does anyone have a solution to this?

Yotpo TeamCommunity Manager

eCommerce marketing chat

The Future is Now: 2022 vs. 2023 in eCommerce | AvexeBook

Hey, Yotpo Community! Wondering what 2023 holds for eCommerce? Together with Avex agency, in collaboration with Shopify and other leading eCommerce solutions, we bring to you the “The Future is Now: 2022 vs. 2023 in eCommerce” guide. This guide will take you through a variety of topics which will give you a better understanding of what to expect from the year ahead, plus how to adapt and innovate according to emerging trends, macroeconomic headwinds, and shifting consumer behaviors. 💡 The highlights: 2022 eCommerce trends that are making their way into 2023 A comprehensive look at retention, personalization, and more Insightful quotes from industry experts An actionable checklist to set you up for success in 2023 – and beyond! Download your copy now and get ready for this challenging year ahead. Or better yet: get ready to win it! 📘 Download the guide 📘

BetsyVNew Participant

Customer View of Rewards HistoryNew

It would be great if the coupon codes were seen as REDEEMED within the customer’s view of the reward history within their account. Currently, they still show the code even after they’ve been used.

BetsyVNew Participant

Allow Customers to manage their rewards and how to useNew

Customers can click redeem for subscriptions and redeem for one-time orders. However, if someone wants to switch from one-time order to subscriptions, they can not currently put the points back into the account. Give customers more access to manage their points on their own and switch between subscriptions and one-time order redemptions easily.

MacrotesterNew Participant

eComm Insiders Program

How to do seo and Boost my website Organically?

What I do to rank my website through search engine optimization. I can also share my website niche and linkNiche: Mouse testerWebsite: MacroTester.com

smoore4momaNew Participant

Loyalty best practices and examples

Webhook question

Do you happen to know if the VIP Tier Earned webhook fires when you go down a tier because of points redemptions? I know it works when you gain a new tier, but wondering about the opposite direction. Thanks. Steve

Savina from YotpoCommunity Manager

SMS & email best practices and examples

SMS Templates | 🌹 February inspiration and events 🌹

What makes February such a special month? The uplifting social causes you can support and the heartwarming holidays you can share with your customers! ✊🏼✊🏽✊🏿 Black History Month February is Black History Month – a celebration of African American history, legacy, and achievements. Whether a black-owned business or just supportive of people of color, this is an excellent opportunity to put diversity and inclusion at the center of your campaigns, donate a share of your proceeds, and make your customers feel part of that celebration:Hey {FirstName}, it’s Black History Month! Celebrate with {SiteName} and enjoy up to {DiscountValue} off sitewide, valid until the end of the month: {DiscountCodeUrl} {SiteName}: {FirstName}, we are celebrating the start of Black History Month and 10% of our proceeds throughout February will go to a nonprofit organization supporting black-owned businesses. Shop now at: {DiscountCodeUrl} 😍 Month of LoveIn February, we celebrate love in all shapes and forms.

SouthernpeekNew Participant

Getting started with Subscriptions

getting started

Hi. I once had yotpo connected to my website. I changed from Godaddy to Wix. Do you all work with Wix?

Tanisha36New Participant

eCommerce marketing chat

Shopify

I just open my Shopify store I need help with sales

ivicadjuricNew Participant

Retention Resources

Design editing for coupon email

How can I edit design for coupon email? I can only edit text and date settings, but I can not change email design?

NikkiNew Participant

Getting started with Reviews

Cookie consent on Magento 2

Hi, I’m trying to make our website compliant with cookie consent laws, and I noticed that the Yotpo extensions sets a cookie (yotpo_pixel) which I can’t catch by my third-party software, so people who have opted out of cookies still get this cookie.Does anyone have a solution to this?

SouthernpeekNew Participant

Getting started with Subscriptions

getting started

Hi. I once had yotpo connected to my website. I changed from Godaddy to Wix. Do you all work with Wix?

ivicadjuricNew Participant

Retention Resources

Design editing for coupon email

How can I edit design for coupon email? I can only edit text and date settings, but I can not change email design?

sharibNew Participant

Getting started with Reviews

Ratings Board inclusion

Hi, Is it possible to add a ratings board on my product details page. Are there any widgets provided by Yotpo?I am using the free subscription of yotpo reviews and ratings. And the platform on which my store is built is Salesforce Commerce Cloud.Example of ratings board: Is it possible to achieve this with a free account?Best Regards

Reviews best practices and examples

How to manage expiring coupons for review requests

In the setup for adding coupons to the review request emails (Yotpo Reviews), there are three options for expiration: “coupons expire on”, “coupons expire x days after they are received”, and “none”. For either of the first two options, how do we manage the batches of coupons from our e-commerce platform?In the e-commerce platform (we use Salesforce Commerce Cloud, but applies to any platform), we can set up batches of coupons with expiration dates. And in Yotpo, we can upload those. But, for example if we select “coupons expire 90 days after they are received”, how do we match that to uploaded coupons? What expiration date would we set on the batch of coupons in the e-commerce platform (which of course does not know when each coupon will be mailed out).Or, if we select an explicit date, then we would have an issue where recipients who receive them sooner might have 90 days, but the recipient receiving them on the last day would have only 1 day to redeem. How are users in this communit

ItsmejoshNew Participant

Subscriptions strategies and best practices

Subscription Tags passed to Shopify

I’ve noticed that Yotpo subscription adds tags to customers in Shopify. Is there a guide that indicates what conditions these tags represent. It appears that tags are also not removed from a customer based on their behavior as least when I attempt to segment customers based on these tags. What I’m trying to do is segment customers who have an active subscription, customers that have paused their subscription, and customers who have canceled their subscriptions. However in cases where the customer has more than one subscription the tags are really not useful.

rowmertensNew Participant

Subscriptions strategies and best practices

Subscription price on collection page

Hi everyone, loving yotpo subscription so far.We want to make a collection page though that features the subscription price. Couldn’t find documentation for this at the moment. Is this possible with yotpo? Would appreciate your help!

muruganNew Participant

eComm Insiders Program

Can increase/speedup API request rate limit to send more products to Yotpo

We are using API to send client products to Yotpo. We should send 200k+ SKUs to Yotpo. But got rate limit exceeded and couldn’t send all SKUs in time. Taking 30 mins to send 5k SKUs.You are following limit of 5 requests/second on API requests. So we couldn’t send/complete all SKUs to you in time by this restriction.Can you please suggest any way to allow this without any restriction?

avalornaNew Participant

Getting started with Subscriptions

Why does the shopify subscriber show invalid after importing yotpo?

After I imported my 1000+ (maybe 2000 or more) subscribers from shopify into yotpo as yotpo asked, yotpo only set 200+ recent purchasers as subscriptions, and all others were inactive , and I can't modify this state, why? This is a Black Friday sale! And there is almost no customer service, the live chat never gets through! !

Love154New Participant

Getting started with Reviews

How can we make yotpo faster for page experience

Hi how can we make yotpo run smother for the google page speed. the yotpo widget seem to slow the site down please see attached

Community Guide

Everything you need to know about the Yotpo Community

Welcome to the Community

Welcome to the Community

10 topics
19 replies

Yotpo Retention Platform

Learn how to create seamless journeys that excite your customers

Retention Resources

Retention Resources

9 topics
4 replies

Retention Use Cases

Retention Use Cases

5 topics
0 replies

eCommerce Marketing

Share your best strategies and best practices.

eCommerce marketing chat

eCommerce marketing chat

25 topics
24 replies

eComm Insiders Program

eComm Insiders Program

11 topics
11 replies

Amazing Women in eCommerce

6 topics
1 reply

Loyalty & Referrals

Get the most out of your rewards program

Getting started with Loyalty

21 topics
39 replies

Loyalty best practices and examples

9 topics
11 replies

Subscriptions (NEW)

Getting started with Subscriptions

23 topics
33 replies

Subscriptions strategies and best practices

8 topics
14 replies

Reviews & UGC

Best practices for collecting and displaying UGC

Getting started with Reviews

38 topics
70 replies

Reviews best practices and examples

7 topics
12 replies

Yotpo Events

Explore resources and recording from Yotpo's biggest events

Black Friday x Cyber Monday

Black Friday x Cyber Monday

27 topics
6 replies

Yotpo Revolve

40 topics
24 replies

Yotpo Tech Talk

Yotpo Tech Talk

11 topics
8 replies

Yotpo SMSBump

Find out what's new in SMS & email and start texting like a pro

Getting started with SMS & email

16 topics
15 replies

SMS & email best practices and examples

18 topics
11 replies

Yotpo Resources

Getting Started with Yotpo

Getting Started with Yotpo

5 topics
0 replies

Yotpo Master Key

2 topics
0 replies

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